zaleonardz
Well-known member
Since I am no longer in industry, I can actually talk about this.
During the hail season, most, if not all write offs that I saw, was from outsurance.
What they also did lots of, and I mean lots, was write cars off, or pay the customers what they deemed to be the repair amount, or write off amount, whatever is lowest, and the customer then fixes their cars cash... I did a lot of these.
It is rumoured, that outsourance assessors are financially rewareded to cut claims,
On serious damages, the way that outsurance works, if they have all their cars towed to a yard, then approved repairers are invited in the morning to go and quote, quote goes to the the lowest bidder, and he leaves with the car.
I was never on outsourance panel, so the above is hearsay, although i can confirm, that I fixed a LOT of outsourance written off hail damaged cars,
I know, that most repudiated claims are from Miway, and auto and general....
I still have a wreck standing in my old yard, was a miway client, loaned the car to his son, son had a valid drivers license, had a valid accident in the rain, was not drunk, did nothing wrong, claim repudiated due to regular driver....
There are a lot of smaller brokers/self insured and a multitude of others...
But
Now I am going to say this for the last time.
Santam
Zurich
Alexander Forbes
Mutual and Federal
And I base this on the quality of assessors employed by these insurance companies.
It is the assessor that makes the difference.
They employ, as part of their pay roll, high quality, experienced assessors that actually looks at the claims properly, and pay out according to what damage there actually is...
To quote an Alexander Forbes assessor, for whom I have a great amount of respect, "is that our job is to put the client back in the position that he was before the incident, nothing more, nothing less"
That is insurance. that is what it is supposed to be.....
This will be my last post about insurance companies.
Crux of the matter is...
You stick to your big insurance companies, your old, established transitional insurance companies....
Stuff the out bonuses, stuff the clever tricks, and the rewards programs.ll of that crap.
My money, literally, is on Santam, and I am VERY fond of MF as well, just the way that their assessors treated me.
During the hail season, most, if not all write offs that I saw, was from outsurance.
What they also did lots of, and I mean lots, was write cars off, or pay the customers what they deemed to be the repair amount, or write off amount, whatever is lowest, and the customer then fixes their cars cash... I did a lot of these.
It is rumoured, that outsourance assessors are financially rewareded to cut claims,
On serious damages, the way that outsurance works, if they have all their cars towed to a yard, then approved repairers are invited in the morning to go and quote, quote goes to the the lowest bidder, and he leaves with the car.
I was never on outsourance panel, so the above is hearsay, although i can confirm, that I fixed a LOT of outsourance written off hail damaged cars,
I know, that most repudiated claims are from Miway, and auto and general....
I still have a wreck standing in my old yard, was a miway client, loaned the car to his son, son had a valid drivers license, had a valid accident in the rain, was not drunk, did nothing wrong, claim repudiated due to regular driver....
There are a lot of smaller brokers/self insured and a multitude of others...
But
Now I am going to say this for the last time.
Santam
Zurich
Alexander Forbes
Mutual and Federal
And I base this on the quality of assessors employed by these insurance companies.
It is the assessor that makes the difference.
They employ, as part of their pay roll, high quality, experienced assessors that actually looks at the claims properly, and pay out according to what damage there actually is...
To quote an Alexander Forbes assessor, for whom I have a great amount of respect, "is that our job is to put the client back in the position that he was before the incident, nothing more, nothing less"
That is insurance. that is what it is supposed to be.....
This will be my last post about insurance companies.
Crux of the matter is...
You stick to your big insurance companies, your old, established transitional insurance companies....
Stuff the out bonuses, stuff the clever tricks, and the rewards programs.ll of that crap.
My money, literally, is on Santam, and I am VERY fond of MF as well, just the way that their assessors treated me.
