Now I am really P##@ed off. I replaced my waterpump with the Masterparts one about 3 years ago and last year when I had my car serviced at Forsdicks they replace the pump without my permission. Said there was some whining noises coming from the engine and they said it was the waterpump. Those same whining noise is still coming from the engine compartment. Fuckers just stole my pump.
I think I need to check the belt and tensioners.
For that reason I serviced my car myself this year and saved me some moola. Changing oil, filter and air-filter is very easy.
To change the pump is not too difficult. I helped the mecchie do it (pump and two belts). You just need to remember the track of the belt and remove everything in the way.
I changed the water pump myself as well last year on my steptronic was not that hectic... It seems like you were ripped off bloody wankers, thats why i service my car myself also...