petrol in my diesel

[menno11]

This also happened to me a couple of months ago. Fortunately I saw the wrong nozzle in the car!
Fortunately I didn't start the car and they just drained the tank, flushed with diesel and filled again. I was VERY upset when they made me pay for the diesel in the tank!
But al the other costs they covered. http://www.bmwfanatics.co.za/showthread.php?tid=20719

You must definitely get the garage to pay for the damages to your vehicle.

 

[Naruto]

Sorry to hear about that mate.
Hope you get sorted soon.

I had a similar issue with my Polo Tdi, the attendant poured 5 litres of unleaded in my car and I stopped him. Then spoke to the manager and they filled it up with Diesel +/- 36l and they said I must come again when the diesel reached half tank so that they can fill it up again. I did that and the car run well.

Again I'm sorry dude.
All the best.

 

[netercol]

Sorry to hear about that mate.
Hope you get sorted soon.

I had a similar issue with my Polo Tdi, the attendant poured 5 litres of unleaded in my car and I stopped him. Then spoke to the manager and they filled it up with Diesel +/- 36l and they said I must come again when the diesel reached half tank so that they can fill it up again. I did that and the car run well.

Again I'm sorry dude.
All the best.

yep , car SHOULD still be ok with this ratio, much more than this and its best to drain the tank..

 

[drugekull]

Jees dude really sorry to hear that its always a fear of mine when i go fill up even if it does say Deisel on the F^%cken petrol cap.

One rule I have is I always get out of the car and see what the guy is doing it in my best interest and I know most of these guys don't give a shit.
I never sit in the car and tell the guy fill her up

 

[SPIDER]

Some of the fuel stations excempt themselves. "Please ensure that you use the correct product for your vehicle."
I usually tell the attendant, to fill up with "cream soda" (the green nozzle). That way there is no doubt, because the nozzles are color coded.
However, even if you give the best instructions, the wrong "product" can still end up in the fuel tank.

Good luck. With the repair.

What if the guy is color blind

 

[Sankekur]

This raises the issue for me again, why can't we just fuel up our car ourselves, as is done in most other counties :nonono:

 

[drugekull]

This raises the issue for me again, why can't we just fuel up our car ourselves, as is done in most other counties :nonono:

Not a Bad Idea I was a little lost when I went to Portugal when I had to do it myself did not know what the hell I was doing

There is a downside to doing this yourself there is a high chance of ignistion due to static this is overcome with education but with the South African this could be a problem and could cause lots of fires at the petrol stations.

 

[Philip Foglar]

This raises the issue for me again, why can't we just fuel up our car ourselves, as is done in most other counties :nonono:

Exactly!!

 

[Sankekur]

But then of course you can argue that it creates jobs and all that.....

 

[Philip Foglar]

But then of course you can argue that it creates jobs and all that.....

And that is why it will never happen...

 

[Zane87]

My advice is to go back to that garage with your slip or any proof of payment etc, as far as I am concerned they should be liable for any damages! Is the car still under motorplan? There are so many diesels on the road these days, there is absolutely no excuse for filling station attendants to get this wrong!!

This wont work, you have to prove so much, eg you told the attendent diesel and he will say he asked you twice and why didnt you check you slip before you drove of and all this crap, trust me we owned a two stations. If you get a case its going to draw out longer then its even worth and your car is going to sit. Maybe speak to the owner nicely and try to come to some sort of an agreement, ill tell you that 95% of petrol station owners are assholes and they dont care.

Fair enough. A mistake that many people make is to casually say, "fill her up" without specifying which fuel etc. Happened to my late father many many years ago when diesel vehicles were still mostly confined to bakkies and other commercial vehicles. Went back to the filling station and explained what had happened, pointing out the "diesel" sticker on the fuel cap. The filling station had to pay for the new pump and injectors.

I doubt that you will get far there hey, you can see that they try their best to shift the blame in this regard.

I went back to the garage ,,as I wasn't issued a slip lucky enough they have cctv an a log of the petrol pumps.the incident happend @ a BP service station.I spoke to the manager an something wich does help is that there was jus 3 attendants on duty ,an as I pulled up with my friends E90 the attendant actually recognised me saying I was there earliar with a silver 1series.
I then made the manager write me out a formal enquiry stating what time I was there ,what pump was used etc,,I then went to a polce station but they say as it would end up a civil matter I should pursue this via lawyers if the owner of the garage refuses to compensate.Thanx agen for all the feedback an I'm gonna keep this thread updated as it runs it course .

Contact BP H/O. There should not be any Issues with them paying for the repairs. They made the mistake and as such need to fix. Trust me they have insurance for it. Only 1 thing Don't let them say I know some one that knows some one who will fix. If they get touch get 3 quotes and submit.

I know it is not nice but they will fix it.

CPA is your friend
BP H/O is your friend
Hello Peter Is your Friend
702, Carteblance etc are your friends.

---

FYI Use to own a Caltex and 1 of my attendants did the same.

---

+1
Hopefully with the CPA in place, there should be some light at the end of the tunnel for you :thumbs:

 

[JustNN]

This raises the issue for me again, why can't we just fuel up our car ourselves, as is done in most other counties :nonono:

Problem there is we found that insurance is a bitch to get, you know if insurance investigates a fire cause by a attendant they can hold the dealer liable if he cannot prove his attendants have the proper training, thats why most stations stopped the taxi drivers from filling there own taxis

 

[frikkieh]

Some of the fuel stations excempt themselves. "Please ensure that you use the correct product for your vehicle."
I usually tell the attendant, to fill up with "cream soda" (the green nozzle). That way there is no doubt, because the nozzles are color coded.
However, even if you give the best instructions, the wrong "product" can still end up in the fuel tank.

Good luck. With the repair.

What if the guy is color blind

Good point. :thumbs: So next time, get out of the car, tell the attendant what I want, and get ready to wip his ass if he just so much as touches the incorrect nozzle :rollsmile:

---

It seems the diesel users encounter this more often than the petrol heads. And yet there are fewer diesels on the road (IMO).

 

[calypso]

At my garage they now put a sign on your windscreen saying what fuel they are putting in. According to them, that simple extra step has saved them alot of hassle as they are having far fewer careless mistakes.

Lot of the petrol guys work long shifts filling 1000's of cars for minimal wage. Im sure they just running on autopilot when there is so little stimulation in a job. And 1 mistake in 1000 or 10000 will still be a huge bill for someone.

 

[sivz]

Ouch! That's every diesel owners nightmare! I hope you get your way, in the end.

 

[ahmed e bhamjee]

[/quote]

This wont work, you have to prove so much, eg you told the attendent diesel and he will say he asked you twice and why didnt you check you slip before you drove of and all this crap, trust me we owned a two stations. If you get a case its going to draw out longer then its even worth and your car is going to sit. Maybe speak to the owner nicely and try to come to some sort of an agreement, ill tell you that 95% of petrol station owners are assholes and they dont care.
[/quote]

Thank god i'm part of the 5% that are not assholes.....Anyway you should get the Retailer to pay. If not then Give BP Head Office a call + they in CPT. Let them know what happened and tell them that the retailer is aware of it but refuses to pay. Also tell them that their is footage of the attendant filling the incorrect product. Trust me....make the retailers balls heavy and he should sort it out for you.

I've had it happen to about 10 of my customers @ my site over the past 4 years and I've repaired all the vehicles wherever the customer wanted them repaired. 30% of them were not even my guys fault.....but at the end of it all, they are my customers.

Had a guy last week who asked attendant to fill ULP93....attendant started to fill and at about R100 my Supervisor noticed that the attendant was re-fuelling using the wrong product.Made him stop and we explained to the customer.Customer refused to accept and insisted that the bakkie was not a Diesel. He even pulled out his service book which was obviously not from that particular vehicle. I arranged to have it towed and drained and then refuelled. Customer went along with tow truck to the mechanic, had it drained and then returned to have it filled. He returned and when we confirmed that we would be filling Diesel now and he would not have to pay, he insisted that we fill Unleaded..........Had to explain about 10 times to this fellow and again he pulled out his service book......

What a dick........

Anyway filled his diesel and he left.....

Filling station to be held responsible!!!!!!!!!!!!!

They do have Insurance to cover this and most of the time the attendant will have his salary cut until its all paid for.

My guess would be damage of +- 8k to 10k

Hope you get it sorted....

 

[B1gw1ll]

Hey Shaheen, I had the same issue with my 120d at the Engen garage in Eersteriver. I told the petrol attendant to fill up the tank with R200 diesel, and he filled it up with 97 unleaded.

As he was filling up, I noticed the counter on the diesel pump was not running and saw the petrol counter running. The owner of the garage saw this as well and immediately stopped the process after about R150 of petrol was already in.

The garage owner called the BMW on call guys to assist and had to jack up the car right there to drained the petrol. Fortunately the car wasnt started and was advised that the damages would've been well over R75 000.

 

[Shaheen120d]

Thanx guys. But let me bring my situation up to speed,,,,check out my big smile
Firstly the garage manager I spoke was very helpful,an what she showed me was the pump read out corresponding with their cctv footage,,after hearing all the consequences it was confirmed that my suspicions was wrong and the petrol attendant HAD PUT IN THE CORRECT FUELpraise::rollsmile::joy:,,sorry petrol attendant lol,,,,,
That being said I still had to figure out why my car stalled. So as I've jus bought the car recently I contacted the garage owner I purchased the vechile from and he promptly came to sort this out.As the car was out of motor warranty he sent the car for a diagnostic test at REYNOLDS (a well known BMW specialist) wich found that my whole dillema was caused by a petrol fuse (COST 7rand) ,diagnostic fault finding (390rand),,
What kinda pissed me off was the garage owner claims my diesel was low in my car ,which leads me to ask ,SHOULD DIESEL CARS NEVA GO BELOW QUARTER TANK, cos even after telling him that ther was diesel in the tank ,he tried spinning me a story that diesel vechiles will do this only if low on diesel,,,so if anyone can shed any light on this my diesel shall neva touch quarter tank in the meanwhile,,,,thanx guys:thumbs:

 

[frikkieh]

This is a big blessing in disguise. Are there not some "bleeding" procedure?

 

[Bavarian1]

Jees dude really sorry to hear that its always a fear of mine when i go fill up even if it does say Deisel on the F^%cken petrol cap.

One rule I have is I always get out of the car and see what the guy is doing it in my best interest and I know most of these guys don't give a shit.
I never sit in the car and tell the guy fill her up

this is true this guys dont give a crap