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Read the WELCOME ALL BMWFANATICS post.
Massive BMW Recall July 2014 - E46
- Thread starter ChefDJ
- Start date
Marchant-320d
///Member
Had mine done on the 17th of last month and still had to go back on the 27th as they forgot to take the s/n of the part or something, and then still managed to put a dent in my aluminum trimming. But like he told me they dont have any tool that could cause that damage.
:RedNo::RedNo:
:RedNo::RedNo:
Marchant-320d said:
least they did not drop the shop roof on your bonnet like they did to Gizmo
Captain_Stealth
Well-known member
Mo G said:
Hi bud.
Theres an entire thread on this called "Outsanding campaigns" which our resident dealer posted. You can ask him to check whether your car is affected and he will also organise booking of the car. His name is John
http://www.bmwfanatics.co.za/showthread.php?tid=73960&page=20
Divio@TheFanatics said:
Yeah I also received that letter with the same 14 October 2014 date. The 1st weird thing is the VIN number for a car I only bought in 2016? I then emailed BMW to check what the recall was for, the response:
"Good day
Thank you for contacting BMW Customer Service Department.
Please note that there was a Service Campaign on your vehicle which the BMW dealer acted on in 2014.
Currently there are no service campaign on your vehicle, you may ignore the letter it arrived late to you.
I trust the above is in order
But when I had John run the VIN via the useful thread he created, the car needed to go in for the airbag recall? So now I have no idea? I tend to take John's word over the other person and find it quite concerning BMW SA doesn't seem to know what the hell is going on. I've now got it in writing from BMW SA there are no outstanding issues on my car and I think there actually is. Lets see where this goes............
Dewald Basson
///Member
Divio@TheFanatics said:
Divio I did mine over 2 years ago, go get it sorted man
JohnLod
///Member
Hi Guys,
when you contact a dealer there are two systems they need to check for campaigns, one is what we refer to as CIA system and then there is the CAESER WXE. It sometimes happens that the campaign is released in Germany and reflects on the CEASER WXE system which is Germany based but the CIA which is more SA based hasn't been updated. This I have found lately on a number of vehicles especially on the E39 and E46's with the air bag.
If in doubt send me your details and I will check both systems for you.
I maybe that the person checking it on the other end of the line only checks the one system.
When I spoke to BMWSA yesterday they are aware of the postage date error (2014)(outsourced company made a mistake).
Regards
when you contact a dealer there are two systems they need to check for campaigns, one is what we refer to as CIA system and then there is the CAESER WXE. It sometimes happens that the campaign is released in Germany and reflects on the CEASER WXE system which is Germany based but the CIA which is more SA based hasn't been updated. This I have found lately on a number of vehicles especially on the E39 and E46's with the air bag.
If in doubt send me your details and I will check both systems for you.
I maybe that the person checking it on the other end of the line only checks the one system.
When I spoke to BMWSA yesterday they are aware of the postage date error (2014)(outsourced company made a mistake).
Regards
JohnLod
///Member
Divio@TheFanatics said:Dewald Basson said:
Mr Trackstar, your highness
I also did the 2014 recall for the passenger airbag, now I got to replace drivers air bag, best you check your VIN with them bro...
Thanks John@Leo Haese Pretoria BMW!
Much appreciate the help for the lookup
Hi Divo,
WOW, I am blushing, nice intro. Thanks.
What has happened is that the company which is sending the letters on behalf of BMWSA have made a mistake with the dates. There is now a campaign out for some of the drivers side air bags which now also need to be replaced. I have had a lot of queries about this, if you received the letter then there would be a campaign outstanding on the vehicle. If you can send me your vin I will double check it for you to confirm as there are two systems I need to check to make sure. It appears from the enquiries I have received that in some cases the dealer (which was contacted by the owner) may have only checked on the one system and said there isn't one outstanding were on the other system there is. I have taking this up with BMWSA and they aware at date issue.
Once again send me your vins and I will check them myself, even if you had the passenger side done recently. The driver side campaign is very recent so on previous enquiries it may not have shown yet.
Regards
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