Licensing how long does it take

[swazi85]

Gents was wondering in gauteng how long does licensing or transferring ownership usually take.

As I paid for a car on the 9th. Still havnt recieved my natis docs as yet and guys saying it will only be end of next week now at best.

Phoned a senior guy at licensing and he said he can get it done it 20 minutes for me.

Car dealer I bought the car from is saying it's because it's personalised plates that's delaying it. So I said forget them let my guy take over. Now he's saying it's too late the application is lodged and I just need to wait.

Does this sound right?

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[TurboLlew]

I have never had to wait longer than 48 hours to transfer ownership unless there was an issue with COR or papers... even with personalised plates. I had personalised plates recently done in 48 hours.

There is no such thing as 'being lodged'. This is not transferring a house.

Was this a consignment car? That would explain a lot.

 

[swazi85]

I have never had to wait longer than 48 hours to transfer ownership unless there was an issue with COR or papers... even with personalised plates. I had personalised plates recently done in 48 hours.

There is no such thing as 'being lodged'. This is not transferring a house.

Was this a consignment car? That would explain a lot.

Your reaction is what I thought too.

Something isn't sitting well about this transaction. Too many stories.

Dealership sent me the previous owners natis docs.



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[TurboLlew]

I was wrong... they were actually done overnight LOL.

I would dig a little bit and see if you can find out from your guy at licensing (or from the natis docs which they sent you) whether the car was financed (titleholder being the bank). Not sure what information or documentation the dealer has given you other than the previous owner's docs. If the titleholder is the bank and there is no settlement letter + pack then that means nothing. You can't really do anything with it anyway.

If you paid them cash then they could just be sitting with it in their account still. If there was outstanding finance on the car, a number of things might have happened. One is that there is the possibility the car is not yet settled. The owner may owe more than the car was sold for and there is a holdup with the banks (he would have to sign an AOD for the difference before they release the docs). There may be other disagreements going on behind the scenes if the dealer didn't get final authority from the owner etc. Financed consignment cars can be a nightmare... especially because things are so loose in SA.

 

[swazi85]

Just been sworn and shouted at by the dealership after buying a 2 million rand car. Lovely!

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[TurboLlew]

Wow 🤦‍♂️

Looking at their stock, I would guess most of their higher value cars are on consignment. Can buy anything from a R270K Polo Vivo to a R5.3M 488 Spider

Seems swearing and shouting is a thing there:

Review Companies Online | Customer Service & Company Ratings | hellopeter.com

www.hellopeter.com

Review Companies Online | Customer Service & Company Ratings | hellopeter.com

www.hellopeter.com

Also remember hellopeter can be gamed to plant good reviews and they delete some after a while.

 

[swazi85]

Wow

Looking at their stock, I would guess most of their higher value cars are on consignment. Can buy anything from a R270K Polo Vivo to a R5.3M 488 Spider

Seems swearing and shouting is a thing there:

Review Companies Online | Customer Service & Company Ratings | hellopeter.com

www.hellopeter.com

Review Companies Online | Customer Service & Company Ratings | hellopeter.com

www.hellopeter.com

Also remember hellopeter can be gamed to plant good reviews and they delete some after a while.

Don't know why companies don't get it. It's all about service and don't make promises you not going to honor.

Firstly was lied to about the carbon being damaged.

Paid 600k deposit to them to have everything moving, including a tracker fitted. 10 days later it was being stripped on the pavement outside the dealership at 5pm at night the day of collection. Ya I get they not tracker. But the main guy said no leave it to me I'll make sure it's sorted. I assumed they most likely got kick backs as I even used their insurance broker they recommended.

Was given free personalized plate as an apology. Also a new lip because I confronted them about not telling the truth on the current one. As I'd have had this done before I came to collect the vehicle. Bareing in mind coming from Swaziland isn't cheap.

After the balance was settled I'm told give them 3 days will have the papers sorted. 13 days later I'm like what's happening guys. Oh ya give us another 10 days.

Now they butt hurt I don't trust them and called around to see if the vehicle was actually settled.

Then I say via whatspp. "I'm not happy" so I get phone call telling me he's tired of hearing me say im not happy. So I say I'll just let my lawyer handle this not chasing around anymore.

So I get swore and shouted at.

As you say though seems like their norm is to swear and shout at customers when they drop the ball.



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[TurboLlew]

Hopefully the paperwork is resolved soon though. You don't want to be driving around with what is effectively someone else's car... and even worse if they are still owing money on it 🤦‍♂️

 

[swazi85]

Hopefully the paperwork is resolved soon though. You don't want to be driving around with what is effectively someone else's car... and even worse if they are still owing money on it

Exactly!

Had bad experiences with this in the past. Paid for my harley and 12 weeks later was still asking for my papers.

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[Kyle]

The problem is most people in SA would be happy to drive around in a car that's registered in someone else's name, so you're probably one of the few customers actually complaining.

Given the timeframe, it's more than likely that the car was still financed so they needed to settle the loan, wait for the Natis papers etc.... Most dealerships take a week max to get this done and handed over to you. The frustrating part is it would have been much easier to just be up front with you.

 

[swazi85]

The problem is most people in SA would be happy to drive around in a car that's registered in someone else's name, so you're probably one of the few customers actually complaining.

Given the timeframe, it's more than likely that the car was still financed so they needed to settle the loan, wait for the Natis papers etc.... Most dealerships take a week max to get this done and handed over to you. The frustrating part is it would have been much easier to just be up front with you.

100%

Think that's exactly what happened.

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[swazi85]

So as of today the vehicle is still in another dealers/standard banks name. I'm assuming these guys consigned it and it hasn't been paid for. My temp tags run out on Wednesday.

Can see this getting unpleasant.

So fortunately I did finance part of the vehicle via absa. Apparently they never checked it was paid off before releasing funds. Which I find strange.

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[modocrat]

So as of today the vehicle is still in another dealers/standard banks name. Not even ayob. I'm assuming these guys consigned it and it hasn't been paid for. My temp tags run out on Wednesday.

Can see this getting unpleasant.

So fortunately I did finance part of the vehicle via absa. Apparently they never checked it was paid off before releasing funds. Which I find strange.

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Very strange that Absa released the funds to the dealer prior to the vehicle being transferred to Absa & you. Usually banks only release funds once the Natis reflects the bank as the titleholder.

 

[TurboLlew]

You guys say it's strange. The word you're looking for is fraud.

That is just straight up fraud... and makes blaming this on your personalised plates that they were giving you for their last batch of lies even more laughable

They have some contact at the bank they are working with. Carte Blanche/Devi may want to hear. There is no way the bank is supposed to be releasing funds without the NATIS transferred into their name as the titleholder AND the NATIS in their possession.

Interesting the website says that they have been in business for decades but when he is swearing clients he says he has only had his business from 2016. Must be a pleasant chap...

EDIT:

Sounds to me that what you paid is less than what the other dealer owes Standard Bank. There is a dispute between them and you're now caught in the middle (and so is ABSA at this point). Would be easiest to alert Absa and let them put pressure from their side (and it will expose the fraudster sitting there)

If anything had to happen to this car now (I mean technically something HAS in that it has been hail damaged and had parts fitted), what happens? What happens if you don't pay Absa? Who are they going to come after and on what basis if the car is not in their name?

If the previous owner's details were shared with you that is also a problem (also fraudulent) in that they were trying to hide that it was owned by this dealer and SBSA (I am assuming what they gave you was different to what you have found out about the current owner/titleholder in your last post).

 

[///Avi]

Honestly, do not let this slide.

 

[///Maniac]

Dealers have NATIS dispensation where they can get pay-out on a deal and have 30 days to transfer the vehicle onto the clients name as owner and bank as title holder. Nothing fraudulent there.

They should have been upfront and truthful with OP about the reason for the delay though. Seems the owner of the dealer needs anger management sessions.

 

[swazi85]

You guys say it's strange. The word you're looking for is fraud.

That is just straight up fraud... and makes blaming this on your personalised plates that they were giving you for their last batch of lies even more laughable

They have some contact at the bank they are working with. Carte Blanche/Devi may want to hear. There is no way the bank is supposed to be releasing funds without the NATIS transferred into their name as the titleholder AND the NATIS in their possession.

Interesting the website says that they have been in business for decades but when he is swearing clients he says he has only had his business from 2016. Must be a pleasant chap...

EDIT:

Sounds to me that what you paid is less than what the other dealer owes Standard Bank. There is a dispute between them and you're now caught in the middle (and so is ABSA at this point). Would be easiest to alert Absa and let them put pressure from their side (and it will expose the fraudster sitting there)

If anything had to happen to this car now (I mean technically something HAS in that it has been hail damaged and had parts fitted), what happens? What happens if you don't pay Absa? Who are they going to come after and on what basis if the car is not in their name?

If the previous owner's details were shared with you that is also a problem (also fraudulent) in that they were trying to hide that it was owned by this dealer and SBSA (I am assuming what they gave you was different to what you have found out about the current owner/titleholder in your last post).

I gave a hefty deposit, the bank said I should give it straight to the dealer. First time I have ever done that. I confirmed again today its normal practice to release funds on signing of the delivery note. Seems like it's opening the door to this kind of story I'm in.

Phoned up my personal Banker today and said FYI the car you financed as of Wednesday is legally not allowed on the road. As only one temp permit is allowed to be issued per vehicle. Not sure insurance wise either if it's still covered seeing as it's not legally licensed anymore.

So the pressure is on absa now to deal with their "approved dealership". As the asset they financed on isn't in their name either.

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[swazi85]

Dealers have NATIS dispensation where they can get pay-out on a deal and have 30 days to transfer the vehicle onto the clients name as owner and bank as title holder. Nothing fraudulent there.

They should have been upfront and truthful with OP about the reason for the delay though. Seems the owner of the dealer needs anger management sessions.

Curious what happens after the 30 day period if the transfer isn't done.

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[///Maniac]

Curious what happens after the 30 day period if the transfer isn't done.

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Basically the bank will only really start putting a bit of pressure on the dealer after 30 days. But nothing major. Dealers can drag it out for a while before any real consequence. Sorry I know it's not what you want to hear but that is the reality.

It takes alot before a bank will cancel a dealers natis dispensation. Especially if the dealer does alot of volume with that particular bank.

You mentioned your personal banker so I'm assuming the finance was arranged through said banker? That's a positive in this scenario as they will apply pressure from their side as they are a different channel to the regular vehicle and asset finance division that the dealer would usually deal with.

Hoping your situation gets sorted out soon. But if it's just a situation of them settling the previous dealer and then transferring ownership to you it's not a unique situation in the motor industry. So stress not. But keep chasing them (even if you have to get sworn at 🙈).

 

[swazi85]

Basically the bank will only really start putting a bit of pressure on the dealer after 30 days. But nothing major. Dealers can drag it out for a while before any real consequence. Sorry I know it's not what you want to hear but that is the reality.

It takes alot before a bank will cancel a dealers natis dispensation. Especially if the dealer does alot of volume with that particular bank.

You mentioned your personal banker so I'm assuming the finance was arranged through said banker? That's a positive in this scenario as they will apply pressure from their side as they are a different channel to the regular vehicle and asset finance division that the dealer would usually deal with.

Hoping your situation gets sorted out soon. But if it's just a situation of them settling the previous dealer and then transferring ownership to you it's not a unique situation in the motor industry. So stress not. But keep chasing them (even if you have to get sworn at ).

The shit thing is, I havnt been able to use the vehicle, it's sitting at my place in SA. Absa won't let me use the vehicle cross border until it's registered.

So basically have an expensive toy sitting at my apartment I'm at once a month.

That's why it also got hit by hail as I was waiting for this non sense to be sorted.

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