Mini went for a service last Friday. As I live in Centurion and car was due for just the yearly oil service, from a logistic point of view I booked the car at BMW/Mini Centurion.
When I called to book, I was told that the change of ownership wasn’t done, it was still linked to BMW East Rand. It’s been a year so yeah, that’s service for you. However, once I called BMW East Rand, they were fantastic in sorting it out within a few minutes.
The service at BMW Centurion was average, from the time I got there and booking the car in to them keeping me updated on the progress.
At time of booking in the car, there was no order or clear system in place, I waited for 90 minutes to get a lift back home and got the first generic sms update after midday.
Then no one answering the phone when I call to get an update on what time they will fetch me. Lucky I had the drivers number and had to call him to arrange my pick up.
Anyway, service was done, oil change, aircon filter and new wipers all round.