D
Dippies
Guest
Glad it will be sorted now after all Sheer driving please is never there if there is a noise bothering you
Dippies said:Glad it will be sorted now after all Sheer driving please is never there if there is a noise bothering you
cOlDFuSiOn said:Ever since I got my F30 early last year I could definitely hear a knock from the front right suspension. With mine being one of the very 1st F30s off the production line for this brand new model I thought perhaps this is what the new suspension sounds like..
I did mention it twice at 2 different dealers which could not really pick anything up.. Well the noise was persistent and surely I thought to myself after travelling with friends in another F30 there is no noise from this one.. So on Weds my F30 went in for a routine service: Oil, Filters & Brakes.
This time I mentioned it again and was greeted with excellent service, immediately the service consultant got the lead tech out to go on a drive with me and they noted 3 noises: 1) The rattle from the steering column, 2) The rattle from the interior light and 3) The knock coming from the front right suspension as I have always been complaining about..
They took the matter up very seriously and low and behold with the entire suspension dropped on the car and numerous emails to BMW technical about default settings being adjusted, etc. they have now ordered me a new steering rack which will be installed tomorrow. :thumbs: Top class service as they actually listen to what their clients have to say, other dealers just don't care and they seriously ruin the brand reputation by not doing their jobs properly..
I must admit I have been annoyed having to pick and choose one of the VWs to drive around with now but all in all I am glad my daily baby is getting sorted.. :rollsmile: They also said they have replaced about 6 racks on F30s thus far at this dealer alone.. Guess I will finally appreciate the F30 after this as mine has had the knock since day 1..
So if you have a knocking noise take your F30 in and have it checked out!
cOlDFuSiOn said:Ever since I got my F30 early last year I could definitely hear a knock from the front right suspension. With mine being one of the very 1st F30s off the production line for this brand new model I thought perhaps this is what the new suspension sounds like..
I did mention it twice at 2 different dealers which could not really pick anything up.. Well the noise was persistent and surely I thought to myself after travelling with friends in another F30 there is no noise from this one.. So on Weds my F30 went in for a routine service: Oil, Filters & Brakes.
This time I mentioned it again and was greeted with excellent service, immediately the service consultant got the lead tech out to go on a drive with me and they noted 3 noises: 1) The rattle from the steering column, 2) The rattle from the interior light and 3) The knock coming from the front right suspension as I have always been complaining about..
They took the matter up very seriously and low and behold with the entire suspension dropped on the car and numerous emails to BMW technical about default settings being adjusted, etc. they have now ordered me a new steering rack which will be installed tomorrow. :thumbs: Top class service as they actually listen to what their clients have to say, other dealers just don't care and they seriously ruin the brand reputation by not doing their jobs properly..
I must admit I have been annoyed having to pick and choose one of the VWs to drive around with now but all in all I am glad my daily baby is getting sorted.. :rollsmile: They also said they have replaced about 6 racks on F30s thus far at this dealer alone.. Guess I will finally appreciate the F30 after this as mine has had the knock since day 1..
So if you have a knocking noise take your F30 in and have it checked out!
tsingh said:Good night , BMW has changed my Steering 3 times and the knock is still there. Actually I just got back the car last Friday. I am driving it for about a week now but still hearing something which I believe will get worst. The local dealer is not responding friendly. They have offered me an additional 3 years free basic service but as must sign a legal document stating that I would not make any claims against BMW in the future. However they are not admitting that the car has a defect. I am not signing.
My email is [email protected] I would appreciate if anyone has a similar problem please contact me.
regards
Terrence Singh