Does this make sense

[tivoli786]

So my car occasionally before you start it all the needles in the cluster stutter slightly before going to normal position (like a surge). It has been to BMW 3 times already and has been reprogrammed on all 3 occassions..

The fun part now after I logged a call and complained on twitter I am told that the dealership has spoken to a technical fundie at the plant and he reckons the cluster needs to be replaced. Does the solution hold any water?

I done some research on the net and it seems this is due to bad earth or grounding somewhere. I just don't want to leave my car for another two days so they can "TEST" drive my car.

 

[ChefDJ]

If they say earth or ground problem, then check where your earth wire is. Maybe it's got paint under it where it connects to the body and so it's not making clear contact? And check the condition of the wire. Also, check the battery terminals.

 

[tivoli786]

If they say earth or ground problem, then check where your earth wire is. Maybe it's got paint under it where it connects to the body and so it's not making clear contact? And check the condition of the wire. Also, check the battery terminals.

Na that is what I researched in terms of bad earth. They (the dealer) say the cluster must be replaced.

 

[ChefDJ]

I suggest do the check first and see if you can source the problem.

I would do anything possible to get it fixed, with replacing the cluster as the last resort. You'll end up with a rattle box.

 

[tivoli786]

Well I have other rattles apparently grommets must come out and some miracle tape is going to sort rattles by gutter beadings. Things is I don't like the workmanship of this dealership as they have f'ed up more than once but now I have an open ticket with BMW SA and they are working with this dealer to resolve so have little or no choice.