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Dealership praise/horror stories
- Thread starter double-n
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CheapnNasty
New member
Is there anywhere good in the Brackenfell/Bellville (WC) area I can service my car. Need the oil service and brakes done. Doesn't have to be a BMW dealership. Can be a good independent BMW shop/mechanic at reasonable prices. The other thing is I need a drop off pickup service if they can do that 
Hellas
///Member
Can't help with the service, but the brakes is a definite DIY. I always did my Polo's brakes since, well since is a VW and how hard is it to work on a VW... But on the E46 I thought, ok, this is a BMW and it needs 'specialist' attention. The shop (note, not the dealer), swapped the front, but didnt have stock of the rear pads. So after I ordered the rears FOR them..., I decided to DIY. Again how hard can it be. And result: EASY AS PIE!!! Done one, done 'em all!
CheapnNasty
New member
HELLAS said:
I'm on a contract in CPT and I'm only here on weekdays. Hence I don't have my toolkit with me. So I can't DIY.
patrickdelport
Member
Go to Zeemax in Paarden Eiland dude they are very decently priced & I am pretty sure they will drive you around if need be , you can take the N1 all the way there so it will probably take you as long to get there as to any other shop. plus you'll walk away knowing your bmw is in good order!
0215104475
Suleiman
Rashard
0215104475
Suleiman
Rashard
CheapnNasty
New member
patrickdelport said:
Thanks man. Do you have an exact address or streetname for the GPS.
kabal
Active member
S
scunick
Guest
Well.... after my previous ownership experience with BMW Forsdicks [and fiveskunts] (Durbanville) I said never again to a BMW. Fortunately i was lured back to the brand for my BMW 135i and have had some very interesting experiences with Auric Auto.
Simply put Auric have some unique perspectives when it comes to the installation of accessories and I ended up raising the issue with BMW SA. Other than the BMW standard delay on specialist parts the experience has been okay (but only as a result of the sales dolly -Chantelle - who i bug incessantly to get things done). They really do need a serious amount of focus when you want stuff done!!!
BUT by comparison to FiveSkunts who destroyed my 320D over a period of 6 months Auric are a walk in the park.
Later
Nick
Simply put Auric have some unique perspectives when it comes to the installation of accessories and I ended up raising the issue with BMW SA. Other than the BMW standard delay on specialist parts the experience has been okay (but only as a result of the sales dolly -Chantelle - who i bug incessantly to get things done). They really do need a serious amount of focus when you want stuff done!!!
BUT by comparison to FiveSkunts who destroyed my 320D over a period of 6 months Auric are a walk in the park.
Later
Nick
My BMW's battery was unplugged when I got a new Clutch kit for R3000. I went to BMW Zambesi to get my radio code (security code) to reset my radio so that I can listen to music. They told me unfortunuately that I must wait till Monday (was a saturday that I picked my car at the mechanic) to get the code for my radio.:cursin:
I went to BMW Menlyn, told the service accountant what my problem was and she just asked me my VIN number... 5 Minutes later I got my code to reset my radio.:clap:
I went to BMW Menlyn, told the service accountant what my problem was and she just asked me my VIN number... 5 Minutes later I got my code to reset my radio.:clap:
NoFear
New member
Well just when I bought my car (5 years back) it had a problem, we went to Lyndhurst Auto and they had a look at it and they came back with a long quote of needing to repair this and that for 10k :nono: we said they were crazy and went to our local BMW garage in Rustenburg. They took a look and the only thing wrong was just a faulty sensor and changed it for R600, but ja we don’t have troubles with Rustenburg BMW after all my Dad bought his car there and are happy with the service and things, just a week waiting list to service your car that’s to only downside.
Another thing is I think its beter to service your own car. Did myne a couple of times just putting te best parts in and I can feel the difference, think they put maar cheap crap in.
Another thing is I think its beter to service your own car. Did myne a couple of times just putting te best parts in and I can feel the difference, think they put maar cheap crap in.
CheapnNasty
New member
Ok. I finally went to Zeemax today to do my brakes and oil service :clap: .Really friendly bunch of guys. Good service. Well recommended.
I did however see a Black E46 M3 with blacked out kidney grills with a BMW fanatics sticker on it, there today.
There was also a silver E46 M3 with a what looked a savspeed turbo conversion. Looked deadly under the hood.
I did however see a Black E46 M3 with blacked out kidney grills with a BMW fanatics sticker on it, there today.
There was also a silver E46 M3 with a what looked a savspeed turbo conversion. Looked deadly under the hood.
CheapnNasty
New member
And I went after hours as well
patrickdelport
Member
Whatever you do & I mean NEVER EVER take anything with wheels to RSM Mototrs in Parow Cape Town.
The service is poor & the workmanship even worse, what does it say of a mechanic if he needs to fix the same thing week after week after week? & when you tell him your car is using a pint of oil a week he replies " that is normal because you dont drive it on the open road enough" IDIOT!!!
The car( midge) was running smooth & only had to go in for a service, this was 3 months ago & week after week they need to come fetch it because the &*(&*(^ thing breaks down.
& get this, when the engine on the midge packed up they quoted R17000.00 (mother*(&(*^) to rebuild it, I dont know who was the bigger doos, the mechanic or my GF dad for falling for it.
Disgusting & pathetic, if they were the last workshop on earth & my car broke down & rather start jogging to places & I hate jogging...I'd rather do a 5 Dollar hooker & stand the chance to get aids.
The service is poor & the workmanship even worse, what does it say of a mechanic if he needs to fix the same thing week after week after week? & when you tell him your car is using a pint of oil a week he replies " that is normal because you dont drive it on the open road enough" IDIOT!!!
The car( midge) was running smooth & only had to go in for a service, this was 3 months ago & week after week they need to come fetch it because the &*(&*(^ thing breaks down.
& get this, when the engine on the midge packed up they quoted R17000.00 (mother*(&(*^) to rebuild it, I dont know who was the bigger doos, the mechanic or my GF dad for falling for it.
Disgusting & pathetic, if they were the last workshop on earth & my car broke down & rather start jogging to places & I hate jogging...I'd rather do a 5 Dollar hooker & stand the chance to get aids.
tufguy
BMW Car Club Member
NoFear said:
Well I've just had a mother of an experience with Lyndhurst Auto as well. On the 17th of December 09 my E90 320d just cut out on me and wouldn't start afterwards. I had it towed to Lyndhurst Auto as they were the closet dealership to where i broke down and I had bought the car from them 2 years ago.
They informed me that after diagnosing the vehicle and checking the fuel, it is actually the fuel pump, glow plugs, sensor and relay that needs replacing. Initial quoted R12500. I told them to try bring it down or I will take the car elsewhere. They came back with a 2nd quote of R9000 which i accepted and that the car will be ready by the 24th Dec 09. Didn't hear from them that day. So I decided to go the dealership on Monday 28th to see whats happening. Get there for the service consultant to tell me that the car still isn't starting and after another diagnosis they suspect the Turbo is also faulty!!
For me that was the last straw. I demanded that they don't touch my vehicle any further until I speak to BMW SA. Head office then tells me they will do an investigation and get back to me. A couple of days later on the 31st they say they have looked into the matter and all seems in check with Dealerships findings. I asked the guy from HO did he go to look at the car himself, he says no he just simply requested the job card from the workshop which he based his results on. So i told them where to get stuffed and had my car towed away to my uncles garage where it has been sitting for 2 weeks now while I try find another mechanic to look at it for me.
The short of the story is how can a BMW dealership mis diagnos a car twice as this has happened before and that BMW SA wont get off their fat asses to go and even see what is happening in their dealerships.
I have just received my car back from Zeemax, brilliant place, I had a few issues, like the car was holding back and making a pinging sound when I accelerate on load, they diagnosed the car as having a timing issue and when they check the guide was broken, so they did the entire job, luckily I had Motorite and I only paid R1100 for the entire job, service was great and they have a wealth of knowledge and they are VERY reasonable with their prices. I will recommend them to anybody that has a BMW or MINI. BIGUPS to ZEEMAX!!!!!!
p1ay3r
Member
Stay Away from Cedar Isle - 4ways.
Car went in for 60K Service, aircon regass and back windscreen rubber to be replaced.
car came back with the aircon and windscreen rubber not attended too, after being told that it was fixed, plus grease on the seats(white Leather: censored ), and not washed.... oh and matrix going out bcos the fcuker forgot about the anti hijack.... oh and the mach was a deaf poes cos on the way home i found out that the radio was left full on!
so i called them up and noted my dissapointment, they promised to sort the car out and it was booked it again... :slap:
car came back with grease on the back of the drivers seat, after it was promised that a "mini-valet" was done on the car, ooh and matrix again paid the dealership a visit....and i'm still not satisfied with the aircon......
:hammerhead:
Car went in for 60K Service, aircon regass and back windscreen rubber to be replaced.
car came back with the aircon and windscreen rubber not attended too, after being told that it was fixed, plus grease on the seats(white Leather: censored ), and not washed.... oh and matrix going out bcos the fcuker forgot about the anti hijack.... oh and the mach was a deaf poes cos on the way home i found out that the radio was left full on!
so i called them up and noted my dissapointment, they promised to sort the car out and it was booked it again... :slap:
car came back with grease on the back of the drivers seat, after it was promised that a "mini-valet" was done on the car, ooh and matrix again paid the dealership a visit....and i'm still not satisfied with the aircon......
:hammerhead:
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