Okay so yesterday I get a call from my warranty peoplesaying they don't cover the heat exchanger. A minute later Frikkie from No Problem Auto phones me saying the same. I ask him if I can come collect the car and pay him for the labour to fault-find the problem and for the part which he already ordered. He says he would be fine with that, but "the part is already 90% in the car". Fine I thought, I'll just have to pay then.
Around 16:00 the receptionist phones me and tells me my car will only be ready tomorrow. I ask her why and she responds saying that the parts only arrived 15:00-30. Now I get worked up, I phone Frikkie directly and ask him what the story is - now he tells me that the expansion bottle cap broke when they removed it because the oil in the cooling system deteriorated the plastic in the cap. I kid you not...
So I tell him to not put oil or antifreeze etc in the car and that I'm coming to collect the car... I get there and he gives me a bill for R4800 (he verbally told me it should be around R4300 all-in). I ask him to explain to me how the oil could deteriorate the cap, as the cap was fine the morning I brought the car to him - he couldn't give me a straight answer and tells me "the whole system is probably damaged because the oil has been in contact with the rubber and plastic. I couldn't believe someone could look me dead in the eye and tell me such bullshit!
Long story short, I paid him but asked for my money back for the antifreeze which was listed on the invoice. I just wanted to get out of there before doing something stupid - but had to wait around for 30-odd minutes for them to fetch my car from the carwash. The engine bay was as I had left it and was full of oil under the expansion bottle.
I am so disappointed with his attitude and his poor workmanship, I don't know how he manages to keep his doors open with the sub-standard service he delivers to his customers.
I got home and started the tedious process of flushing the oil out of the cooling system, it's probably gonna take me a week or so to get all the oil out.
Most of the oil is out, I'm running degreaser through the system to get the oil off the walls and channels, but I think it's gonna take a while.