what dealerships are good?

[WIDEOPN-X5]

Talking about dealerships closing, Forsdicks Pinetown I believe closed by BMW and Supertech have been given a "full range dealership" including Motorad and Mini.

As I understand it, they will be operating out of the old Forsdicks premises while a new facility is built at the bottom of Fields Hill where the caravan place used to be.

 

[Statesman]

Does anyone know what a BMW service consists of?
I took my second hand purchase to have the motorplan transfered to my name as I bought it privately. This requires a 20 point-check or something (R1000), apparently the mechanic "continued" from the check and conducted the regular service. He changed air filters, spark plugs and wipers aside from other "checks" that are listed on my invoice. If anyone has any info on whether this is accurate that'd be very useful.

NB The reason I'm asking is because my service dealer almost sent me off after telling me that there was nothing wrong with the "normal" engine sound I had queried (petrol sounding like a diesel engine at startup). He later checked with the mechanic, came back and said that they have to order a part that has worn out and so I was right and they'll get back to me after ordering.
Not so NB is that there was loose change that I had forgotten about in my tray and now that's all gone. My concern is the integrity of the service dealership rather than the missing coins.

Also interesting is that this article http://goo.gl/SYFH01 listing SA's top vehicle brands for customer service doesn't mention BMW at all

P.S. Evidently I'm a noob.

 

[Hugo_za]

When you sign the paperwork jou agree that all valuables are removed...this would include small change.

Maybe start by sharing which model you have and where this incident took place in order for us to have some perspective


Sent from my iPhone using Tapatalk

 

[tman]

Updated list :rollsmile:

List of shame:

- Leo Haese Centurion -2 (raciest, cant give a quote on thier own part and blamed customer for electrical fault)

Isnt Leo Haese a forum sponsor now?

Hopefully we can improve on experience? :clapper:

 

[Sabretooth tiger]

Updated list :rollsmile:

List of shame:

- Leo Haese Centurion -2 (raciest, cant give a quote on thier own part and blamed customer for electrical fault)

Isnt Leo Haese a forum sponsor now?

Hopefully we can improve on experience? :clapper:

Leo Haese Pretoria is a forum sponsor. Leo Haese Centurion uke: is a different dealership.

 

[Donovan2412]

Updated list :rollsmile:

List of shame:

- Leo Haese Centurion -2 (raciest, cant give a quote on thier own part and blamed customer for electrical fault)

Isnt Leo Haese a forum sponsor now?

Hopefully we can improve on experience? :clapper:

Pretoria yes. Centurion No

 

[Statesman]

When you sign the paperwork jou agree that all valuables are removed...this would include small change.

Maybe start by sharing which model you have and where this incident took place in order for us to have some perspective


Sent from my iPhone using Tapatalk

Thanks, Hugo_za,

I've got a 2012 320i Sport Line. Like I said, it's not about the money but the actions - my negligence included as you've pointed out.

Edit: I took it to Auto Atlantic in town.

 

[Kolbe]

Hi, have dealt with many dealerships and some are really poor i.c.w. product knowledge .... and are arrogant. However Cedar Isle BMW is a joy to work with - it's the people that make the business!

 

[maharajs]

Bmw fountains in Pretoria, worst service ever!

 

[LukeHawk]

I must say, dealing with Autohaus Monti in East London has been quite good. Very knowledgeable and helpful.
My only gripe is that they couldn't help me out about warranty on my tyres, even though i bought the car from them 2nd hand not even a year ago.. as 3 of them got bubbles (run flats) and cost me 7k to replace..
Other than that, no complaints and they do a good service. When my motor plans ends, we'll see if this continues.

 

[CaTcH21]

Bought the F30 330i from BMW Zambesi, and the car was in perfect condition.

Asked for M Performance kit to be fitted, and car comes to me with minor damage on the bumper.

They send the bumper for fix to someone who does the job like a backyard panel beater.

Salesman (Velen.C) is helpful but since it's out of his control, can't do anything.

Management are so farking hopeless and don't bother in what went on under their own farkin roof.

 

[Divio]

Bought the F30 330i from BMW Zambesi, and the car was in perfect condition.

Asked for M Performance kit to be fitted, and car comes to me with minor damage on the bumper.

They send the bumper for fix to someone who does the job like a backyard panel beater.

Salesman (Velen.C) is helpful but since it's out of his control, can't do anything.

Management are so farking hopeless and don't bother in what went on under their own farkin roof.

Forwarded this to a bud at Zambesi, let's see if he can help.

The manager is on leave at the moment but hopefully will get some feedback tomorrow..

P.S. What you doing in a Bimmer?
VR With Digital Designs for Life!

Sent from my SM-G935F using Tapatalk

 

[325iSmk2]

Has anyone dealt with Melrose Auto? How are they in comparison to Lyndhurst?

 

[CaTcH21]

Bought the F30 330i from BMW Zambesi, and the car was in perfect condition.

Asked for M Performance kit to be fitted, and car comes to me with minor damage on the bumper.

They send the bumper for fix to someone who does the job like a backyard panel beater.

Salesman (Velen.C) is helpful but since it's out of his control, can't do anything.

Management are so farking hopeless and don't bother in what went on under their own farkin roof.

Forwarded this to a bud at Zambesi, let's see if he can help.

The manager is on leave at the moment but hopefully will get some feedback tomorrow..

P.S. What you doing in a Bimmer?
VR With Digital Designs for Life!

Sent from my SM-G935F using Tapatalk

Hey my man DD! Happy to hear from you after all these years.

Imagine my first ever BMW I buy, I experience this shyte. I cancelled my other BMW order, not willing to take any risks with this brand to be honest. Over reaction yes, but my beloved VAG didn't fark me around like this, ever! Nor did MB.

The thing that's pissing me off right now is the fact that they not doing an QA/QC at all. They making this minor problem into a big one. Are they that stupid? (Rhetorical).

Oh well, let's see how this goes today, thanks for your kind assistance DD , chat soon.

 

[Divio]

Hey my man DD! Happy to hear from you after all these years.

Imagine my first ever BMW I buy, I experience this shyte. I cancelled my other BMW order, not willing to take any risks with this brand to be honest. Over reaction yes, but my beloved VAG didn't fark me around like this, ever! Nor did MB.

The thing that's pissing me off right now is the fact that they not doing an QA/QC at all. They making this minor problem into a big one. Are they that stupid? (Rhetorical).

Oh well, let's see how this goes today, thanks for your kind assistance DD , chat soon.

Yeah was surprised to check CaTcH21 here!

Keep us updated on this issue... :thumb:

 

[moranor@axis]

Updated list :Rollsmile:

BMWSA -1

Eastern Cape
Where to go:
-Continental Cars in PE +1
-autohaus monti East london +0

List of shame:

Free State
Where to go:
-Sovereign BMW in Bloemfontein +1

List of shame:

Gauteng
Where to go:
-auto Bavaria in Midrand +4 (Jacques Hayes) (Pieter in spares specially on the classic cars!)
think he is at Auto Bavaria now) please read this thread before here http://www.bmwfanatics.co.za/showthread.php?tid=50331
-Midrand +2
-club motors fountains,in pretoria +2
-Ross Duncan in Midrand (011 805 3219) +2
-isando/Autobahn BMW +12 (Kate Terry-Smith)
-Cedar Isle BMW Joy +3
-Clearwater BMW (bookings Juan, consultant Colin Chellan) +1
-Bmw northcliff auto +1
-JSN Motors +9
-Alberante BMW +4
-auto glen bmw (antonio santos.. [email protected]) +4
-Tune Tech +4
-city auto +0
- Fastserv auto +1
- Auto Alpina Springs +1
- Joburg City Auto +1
- South East Auto, in Germiston +1
- Forsdicks Tygerberg +1
- Vaalridge auto +1

List of shame:
- Club Motors Randburg -2 (car was in 3 days for a tire change)
-Auto Bavaria Midrand -1 (making damage on a spotless vehicle during booking in, plus bad attitude) http://www.bmwfanatics.co.za/showthread.php?tid=50331
-Auto Alpina Boksburg -2 (destryed an M3 by dropping spark plug bits in the engine then revving it to try get the bits out)
- Leo Haese Centurion -2 (raciest, cant give a quote on thier own part and blamed customer for electrical fault)
- Sandton Auto -1
- fordicks Sandton -1 terrible customer service still waiting after a month for work to be done.
-Leo Haese in Hatfield (diesel they fixed with a shirt/table cloth!!!)(also replaced fan with wrong part) -3
-NOT LYNDHURST AUTO!!!! -6 (cannot fix a car they sold and will not refund) (tried to sell me a car, conveniently forgot to mention a comment: Stolen Interest)
-Bruma -0
- Menlyn -1 (Werner van Zyl Plthumbsdown )
- ARC Alberante -1
-Zambesi Auto - Johan for sales -1

KwaZulu-Natal
Where to go:
-Forsdicks BMW - Pinetown +0
-Auto Umhanga +1
- Autohaus Monti East london +2
- MIDLANDS AUTO IN NEWCASTLE +2
- SMG PMB +4

List of shame:
-SMG Durban -2
-BMW Supertech - Durban -9 (ducking and diving because a 'new' car looks like it was rolled and then badly fixed have now forced the owner to look at a VW or a slopel )

Limpopo
Where to go:

List of shame:

Mpumalanga
Where to go:
-BMW Ermelo (melissa) +1
-Pinnacle Auto in Secunda +3

List of shame:
-Eastview bmw nelspruit -2
-Broadway's BMW in Witbank -2

North West
Where to go:

List of shame:

Northern Cape
Where to go:

List of shame:
-Sovereign in Kimberley -1

Western Cape
Where to go:
-Donfords CPT +3
-Auto Atlantic Cape Town +3
-Goch & Cooper Cape Town (Matt Q)
-SMG CPT +7
-Paarlberg BMW +1
- Auric Auto -0

List of shame:
- Auric Auto Claremont -1
- ZEEMAX -3

Please remember to post here on positive or negative experiences

have seen plenty good things about Leo Haese Pretoria post here so I can keep the list as accurate as possible :rollsmile:

 

[Ebrahim Mayat]

BMWSA -1

Eastern Cape
Where to go:
-Continental Cars in PE +1
-autohaus monti East london +0

List of shame:

Free State
Where to go:
-Sovereign BMW in Bloemfontein +1

List of shame:

Gauteng
Where to go:
-auto Bavaria in Midrand +4 (Jacques Hayes) (Pieter in spares specially on the classic cars!)
think he is at Auto Bavaria now) please read this thread before here http://www.bmwfanatics.co.za/showthread.php?tid=50331
-Midrand +2
-club motors fountains,in pretoria +2
-Ross Duncan in Midrand (011 805 3219) +2
-isando/Autobahn BMW +12 (Kate Terry-Smith)
-Cedar Isle BMW Joy +3
-Clearwater BMW (bookings Juan, consultant Colin Chellan) +1
-Bmw northcliff auto +1
-JSN Motors +9
-Alberante BMW +4
-auto glen bmw (antonio santos.. [email protected]) +4
-Tune Tech +4
-city auto +0
- Fastserv auto +1
- Auto Alpina Springs +1
- Joburg City Auto +1
- South East Auto, in Germiston +1
- Forsdicks Tygerberg +1
- Vaalridge auto +1

List of shame:
- Club Motors Randburg -2 (car was in 3 days for a tire change)
-Auto Bavaria Midrand -1 (making damage on a spotless vehicle during booking in, plus bad attitude) http://www.bmwfanatics.co.za/showthread.php?tid=50331
-Auto Alpina Boksburg -2 (destryed an M3 by dropping spark plug bits in the engine then revving it to try get the bits out)
- Leo Haese Centurion -2 (raciest, cant give a quote on thier own part and blamed customer for electrical fault)
- Sandton Auto -1
- fordicks Sandton -1 terrible customer service still waiting after a month for work to be done.
-Leo Haese in Hatfield (diesel they fixed with a shirt/table cloth!!!)(also replaced fan with wrong part) -3
-NOT LYNDHURST AUTO!!!! -6 (cannot fix a car they sold and will not refund) (tried to sell me a car, conveniently forgot to mention a comment: Stolen Interest)
-Bruma -0
- Menlyn -1 (Werner van Zyl Plthumbsdown )
- ARC Alberante -1
-Zambesi Auto - Johan for sales -1

KwaZulu-Natal
Where to go:
-Forsdicks BMW - Pinetown +0
-Auto Umhanga +1
- Autohaus Monti East london +2
- MIDLANDS AUTO IN NEWCASTLE +2
- SMG PMB +4

List of shame:
-SMG Durban -2
-BMW Supertech - Durban -9 (ducking and diving because a 'new' car looks like it was rolled and then badly fixed have now forced the owner to look at a VW or a slopel )

Limpopo
Where to go:

List of shame:

Mpumalanga
Where to go:
-BMW Ermelo (melissa) +1
-Pinnacle Auto in Secunda +3

List of shame:
-Eastview bmw nelspruit -2
-Broadway's BMW in Witbank -2

North West
Where to go:

List of shame:

Northern Cape
Where to go:

List of shame:
-Sovereign in Kimberley -1

Western Cape
Where to go:
-Donfords CPT +3
-Auto Atlantic Cape Town +3
-Goch & Cooper Cape Town (Matt Q)
-SMG CPT +7
-Paarlberg BMW +1
- Auric Auto +1

List of shame:
- ZEEMAX -3

Please remember to post here on positive or negative experiences

have seen plenty good things about Leo Haese Pretoria post here so I can keep the list as accurate as possible :rollsmile:

 

[CaTcH21]

Hey my man DD! Happy to hear from you after all these years.

Imagine my first ever BMW I buy, I experience this shyte. I cancelled my other BMW order, not willing to take any risks with this brand to be honest. Over reaction yes, but my beloved VAG didn't fark me around like this, ever! Nor did MB.

The thing that's pissing me off right now is the fact that they not doing an QA/QC at all. They making this minor problem into a big one. Are they that stupid? (Rhetorical).

Oh well, let's see how this goes today, thanks for your kind assistance DD , chat soon.

Yeah was surprised to check CaTcH21 here!

Keep us updated on this issue... :thumb:

Went to pick up the car, job done right after the 3rd attempt.

Velen.C took good care of the car ( I think ) so props to him. He's an asset to that dealership.

Thanks to you as well for asking your buddy to look into the matter.

---

 

[Divio]

Went to pick up the car, job done right after the 3rd attempt.

Velen.C took good care of the car ( I think ) so props to him. He's an asset to that dealership.

Thanks to you as well for asking your buddy to look into the matter.

Great to hear Isi !

Fellow Fanatic @444YYY spoke to Velen as well about this and was confident in him that all would be sorted.

Thanks Velen, James & Yash! :worshippy:

 

[rodbmw]

hi guys i need help my bmw 320i auto 2009 giving me a problem when i accelerate it keep on pulling even thou like struggling to pull