Trim parts not covered by motorplan ???

[4PipeR]

It was done around the december/january period, I got the invoice at home I can check. I only got a chance to take it now and I had to wait until they had a courtesy car for me, which took one month. The roof leaked with first car wash.

Then honestly I would take a copy of that invoice back to them, tell them to pull up the job card which will show that you wanted a leak to be fixed, tell their service manager what you just told me and that they must now do a proper job at fixing the problem, and you'll pay the difference between your first invoice and this one (if there is one) or they must now fix the problem on their dime (if you think you can swing it by them). You mustn't be paying for random part-swapping.

If you don't come right with them I can highly recommend Cedar Isle Auto. That's where I was working, and the guy who would most likely fix your roof has done a lot of them and would probably find the problem, and they test for leaks properly in the wash bay. He wouldn't recommend anything that wasn't necessary.

I told them leave that but sort out the rattles that they made worse.
Now they came back to me saying , its a trim part causing rattles !

 

[Major]

Sounds like you should take your car back from them and go elsewhere bud. At this point I would go there and ask their workshop manager to show you what it is that's gone wrong and why it needs to be replaced, don't warn them you're coming, and they must take you to the car. If it seems fishy, push on to another dealership.

 

[4PipeR]

Sounds like you should take your car back from them and go elsewhere bud. At this point I would go there and ask their workshop manager to show you what it is that's gone wrong and why it needs to be replaced, don't warn them you're coming, and they must take you to the car. If it seems fishy, push on to another dealership.

Definitely going to do that ...