Everyone has to make money and these businesses do have huge overheads, but this is just ripping people off! Okay, fair enough, an F1 Service Bay I would think is one of those situations where they can make some money because for the convenience of the car being worked on while you wait they are prioritising your car compared to regular workshop jobs. Thing is, if they quote you an amount for work to be done, then any further work that will elevate the cost must be okayed by you.
Now here's the catch, agents are clearly expensive when it comes to labour, even Toyota from my past experience! But this does not mean that third party servicing companies aren't ripping people off - and then there is the workmanship and workshop environment that varies. Would rather pay a bit more for professionals in a decent but well equipped workshop to work on my vehicles than save a few pennies for a rubbish job.
And so this is where I am all for good old fashioned "word of mouth" recommendations - lots of very talented and experienced people/business out there, so always happy to share good/bad experiences for others to see, and of course to see their shared experiences.
Bloody agents - thank goodness our cars aren't made out of wood or ever need to get close to a wood-workshop!! :nonono: