discussion Motorplan Voided

[KashR]

These bloody guys are full of shit.

Thanks to everyone that took an interest 🙏🏼

The way BMW handled this is ridiculous. They can't simply void even part of your motorplan without explaining why. I would lodge a complaint via the Motor Industry Ombudsman.

 

[cerealkiller]

The way BMW handled this is ridiculous. They can't simply void even part of your motorplan without explaining why. I would lodge a complaint via the Motor Industry Ombudsman.

They can't simply void even part of your motorplan without explaining why,,,,,,,,, but they do !!!!! please people BMW assists , there is a system called motorplan CIA , B there is a motorplan term and condition which a person signs when they buy a BMW go thru it understand IT if you Void your contract its your fault ,


when they suspended a contract depending on the situation they might cover services and certain components AGAIN depending what you did to the car

 

[cerealkiller]

i have to ask a Question


X6M goes to a BMW Dealer for EML light on, inspected vehicle by the BMW technician at the BMW dealer , before going to the BMW Dealer the car went for software and some MOD by a respectable software tuner

the issue the BMW technicain found
they couldn't remove the ignition coils causes fuel line was modified and braced over the ignition coils secondly exhaust loose due to bolts missing

and motorplan get suspended why must it get explain that the motorplan is suspended?

 

[KPM3_30]

i have to ask a Question


X6M goes to a BMW Dealer for EML light on, inspected vehicle , the car went for software and some MOD by a respectable workshop this forum idles
they couldn't remove the ignition coils causes fuel line was modified and braced bad exhaust loose bolts missing

and motorplan get suspended why must it get explain that the motorplan is suspended?

I don't understand..?

 

[FiRi@Rennzport]

ANY modification to the car be it software or hardware related will result if Mp being void if BMW picks up.

No 2 ways around it

 

[Salt]

I understand MP or part of it being voided due to software or hardware mods, but they have to provide a detailed report explaining the decision. They cannot just cancel and decline to explain - that is not acceptable - regardless of they have reason or not. That is my issue with the OP's story originally.

 

[cerealkiller]

I understand MP or part of it being voided due to software or hardware mods, but they have to provide a detailed report explaining the decision. They cannot just cancel and decline to explain - that is not acceptable - regardless of they have reason or not. That is my issue with the OP's story originally.

rather be sure of what you are saying ,BMW will contact the Owner and add ALL THE COMMENTS ON CIA, why they suspended it

CIA will give you all the info on why its been suspended ,


rather people must say the whole truth and not Half of the story and blame car company's


again why must a detail report be given,

when your car has front end Accident damage (how did that happen?)
and you mod your car with aftermarket non BMW mod to the car (how did that happen i wonder mmmm was it BMW or the owner?)

 

[Salt]

rather be sure of what you are saying ,BMW will contact the Owner and add ALL THE COMMENTS ON CIA, why they suspended it

CIA will give you all the info on why its been suspended ,


rather people must say the whole truth and not Half of the story and blame car company's


again why must a detail report be given,

when your car has front end Accident damage (how did that happen?)
and you mod your car with aftermarket non BMW mod to the car (how did that happen i wonder mmmm was it BMW or the owner?)

If you read the OP's post from the start - BMW declined to give him any detail or report on why its been suspended. There have now been a couple of instances - one where a car was apparently checked by a BMW dealership and given the all clear on the quality inspection only for this to be overturned by another and then this person who bought a car and now the plan has been suspended. As I said - I do understand a plan being voided due to mods - I did not argue that point. But there are always two sides of a story but by your comments it sounds like you think BMW will never be wrong.

 

[individj]

@cerealkiller i find it funny how you comment on certain threads but choose to ignore other threads with regards to BMWs poor service.

 

[cerealkiller]

If you read the OP's post from the start - BMW declined to give him any detail or report on why its been suspended.

again i ask what does BMW motorplan CIA stat?

 

[cerealkiller]

@cerealkiller i find it funny how you comment on certain threads but choose to ignore other threads with regards to BMWs poor service.

BMW poor service ?

 

[Salt]

@cerealkiller i find it funny how you comment on certain threads but choose to ignore other threads with regards to BMWs poor service.

I think you and I both know what to do #trolls

 

[trevor_e36m]

Hopefully they can give you a date and that date is prior to you taking ownership of the car! There is information stored in the FASTA data that cannot be cleared by normal tools and which is read and automatically forwarded by ISTA when you plug the car in, but surely this isn't the first time they are plugging the car in and they already (before you bought the car last year in March) started checking the M and M Lite cars before trade in and selling them on.

Please do continue sharing your findings on this as it will be of benefit for the community to understand how this can happen (eg if your car was modded, returned to stock and not detected by BMW when they sold it to you but now they have new ways of finding this).

what is FASTA by the way ? i remember reading that it is a communication protocol that DME uses to talk to ista ?

 

[IMTELADIA]

Hey all. Did not realise that this thread was still ongoing.
As of today I have still received no concrete reasons or proof from BMW to say why the Motorplan was voided. I had a chat with them personally and the “Motorplan guy” at the dealership and he was also baffled as to why they refused to share information with me being the owner of the vehicle.

I have not pursued it further. Have used it as an excuse to put a full exhaust and finally had engine and gearbox software installed this week. Had the car inspected multiple times and all the drivetrain parts are in perfect condition apparently so hopefully I have no issues.

I have had 2 claims go through BMW for electronic systems which the Motorplan has paid for. It has also went for its yearly service with no issues.

I plan on getting an original windscreen as the car came with an aftermarket one that is according to BMW not compatible with the rain sensor. Don’t know why things need to be so complicated.

As a last piece of advise. When buying a second hand car, get them to sort out even the most minor of issues before buying. I could have been sitting in deeper trouble and other guys might already be neck deep. The windscreen was something I brought up before buying and then forgot about it.

Wish all you guys the best ✌🏼

 

[Woodies]

And how is the software/tune upgrade? Big difference ?

 

[IMTELADIA]

I was speaking to a friend in the BMW parts department. He told me that the car could have been flagged a long time ago and I only got to know about it because I was claiming. If I never had to claim no one would even know or care about the flag.

I saw a message regarding the check on the vehicle before a change in ownership so wanted to give a background on the whole transaction.

We are friendly with the owners of a car dealership (not BMW) who had this car on the floor. I was given a really good price and probably drove the car off the floor the next day. The licensing had already been done as well as the check according to the dealership but when I phoned BMW the Motorplan was not changed into my name. This was during our hard lockdown period. I was on and off the phone with everyone for 2 weeks and then the Motorplan was changed into my name. I did not have to pay anything as the dealer was going to cover the costs and have everything sorted out.

I do not know what they check or if it was even done. I cannot comment on the previous owner having a tune done but I do not know how the windscreen that affects the rain sensor passed inspection.

 

[IMTELADIA]

And how is the software/tune upgrade? Big difference ?

The car is supposed to push 250kw stock. It dyno’d at 269 with a full exhaust.
After the tune the highest we could get it to was 296kw on the wheels and about 570Nm of torque. I know the car is faster but the wheels were spinning on the dyno and the car kept on changing gears automatically no matter what we tried 😅
If I find someone with better equipment I would like to run it again.

As for driving experience, the car changes gears much smoother. It also launches faster and climbs easier. Need to sort out the wheel spin as the car can keep on spinning up until 4/5th gear if you just smash the peddle

I would definitely recommend it if the car is out of plan. I paid around R8500 for an extra 30kw on the wheels at the least, disregarding the better torque and gear changes. Can probably get it cheaper if you use another tuning company.

It’s not a very big difference though. I think for what you get as standard the M140i is pretty decent as stock.

 

[v1p3r]

Who did the tune and exhaust for you?

 

[IMTELADIA]

Who did the tune and exhaust for you?

The exhaust was done by a company called Millennium 7 performance here in Johannesburg. The tune was done by Martin at Celtic Tuning.