It Dinged my damn car!

Nastaliq

Well-known member
OK, so heres the story of how my pristine sapphire black bmw 320d E90 LCI has been damaged.

Saturday night, my wife and I take a drive to my cousins complex. Having been there before, I know the visitors gate is only wide enough for a mini, since my front bumper was knicked before by the complex gate and every viosit after that, i have insisted that they open the residents gate for me.

So, i get to the complex, with my cousin in her Z4 in front of me, she opens the gate, drives in, gate starts closing, she presses tghe button and it opens, i drive in and next thing i Know

BANG :cursin: :cursin: :cursin: :banghead: :banghead:

The gate closes on the passenger side between the tyre well and the door, scrapes into the metal and pushes the side marker inside the slot.

I get out, gate is still trying to close, the security guard comes out of the "box" puts it on manual and opens the gate.

So clearly the sensor isnt working, I mean the whole point of the sensor is to "sense" that something is interrupting the beam and not close, as a protection measure to prevent damage to cars and loss of life, but it malfunctioned and closed on my baby! :cursin:

So, we tell the guard, WTF dude, why did the gate close, he says they have been having problems with the gates at teh complex for a while and tghe chairman of the body corporate is aware and they are trying to fix it. So, they say, they have to complete an incident report, 10 mins later, the security company supervisor arrives and concurs with me, that the gate shouldnt be closing if something interrupts the sensor.

So, the incident report is completed, and I leave the scene with the Estate Managers Contact details.

Call her yesterday morning, and she says, no we dont have a problem with that gate (when the security guard told me of 2 other units who have had the same issue), and the fact that the visitor gate has already closed on my car. She says, I advise you to inform your insurance and we will advise ours as well. she says put everything down in an email and send to us, and we will respond.

Shes trying to be sticky! :cursin:

I take the car to Lyndhurst auto, the quote is R10k!

She responds to my complaint this morning to say:
"Dear Man whose beautiful car has been damaged by our faulty Gate,

I refer to our conversation this morning and than you for addressing the issue in writing.

As mentioned, please lodge a claim with your insurers.

Without any admission of liability, we will instruct (Company), the managing agents of the estate to do likewise on behalf of the estate.

Please let us have your insurance details and your full particulars.

Regards
Lady, who needs to be beaten with a baseball bat for being rude

anyway, i have to see if they are going to pay, since it isnt my damn fault, why should my insurance pay?

So thats my rant ! :censored:





 

Sankekur

///Member
All I can say is good luck trying to get these guys to take responsibility, they will probably try any and every trick to get out of this.

Sorry to hear about this, that really sucks :censored:
 

ChrisBrand

Staff - Legal
Staff member
Bud, same happened to my car at our security complex. One sensor was missing due to vandalism and when i casually entered the road the gate closed on my rear quarter. Phoned body corp and they just say well get back too you, well get back to you. Good luck
 

Skwinty

New member
Did you threaten to beat the rude lady with a baseball bat?:)

I think the normal procedure would be to claim from your insurance and your insurance claims from the body corporate insurance.

Did you expect the rude lady to pay?:)
 

MikeR

Well-known member
Dammmm - good luck with repairs... dont fight her and you might get better results.

@Demonic1....:nono: Lyndhurst have a very - I mean very bad track record, It took me 8 months to resolve problems with them+BMW please trust me, I have it in writing that they are that bad.

But I do agree - find a BMW repair shop to match that paint.
 

BMW M

///Member
Pitty you dont stay in the complex... If it was me I would withold rent/levy payments untill I get a satisfactory response... :cursin: Best of luck with the repairs man.
 

Hellas

///Member
I heard the gate unfortunately also scraped the rim and tyre and now you have to replace the entire set with some 19'' BBS rims as well as a new freeflow exhaust... :)

Sorry to hear man, ride THEIR insurance. You give NO details of your insurance to them. Your insure have no part in this deal.
 
Top