How to complain to BMW SA

[AdiS]

So I stumbled across one of the senior guys at BMW SA (@GuyKilfoil) on Twitter, and it seems BMW SA have a social response team. So you can send your complaints (e.g. bad service at a dealer, etc) to [email protected].

Kilfoil responds to tweets as well..

Use it, don't use it.

 

[AeroEng]

:ty:

Will send them and email with my issues I'm having with Lyndhurst.

 

[Sabretooth tiger]

Thank you, FB have worked for me thus far, then they asked me to mail that address you posted.

 

[///M_Diesel]

Im not on the social networks.

some one post for me :ty:

I'll email u the pic's

 

[AdiS]

Im not on the social networks.

some one post for me :ty:

I'll email u the pic's

Dude... [email protected]

 

[Philip Foglar]

Thanks Adrian!! This is good to know! :thumbs:

 

[///M_Diesel]

Email sent.

No reply from this email address...

They gonna have a massive drop in sales, i've had enough now :idea:

 

[abmi0000]

Email sent.

No reply from this email address...

They gonna have a massive drop in sales, i've had enough now :idea:

They've done WAYYY more good than bad so i doubt it. It's like those who assumed that Toyota was going to suffer after the few recalls they had and they are still as strong as ever. Brand power is something not to be reckoned with.

 

[Philip Foglar]

Email sent.

No reply from this email address...

They gonna have a massive drop in sales, i've had enough now :idea:

Keep us updated! :thumbs:

 

[MikeR]

:ty:

Will send them and email with my issues I'm having with Lyndhurst.

Having problems with another dealership? come visit me at ... ill look after you :thumbs:

:thumbs: you can attract a lot of good business from Fanatics if you can address a lot of the issues we have, we need someone to step up to the plate. :thumbs:

 

[Twinz]

MikeR...I have the same hope:

I wish we can have a bmwfanatics forum BMW dealership where our members can do to without having so much shit from dealerships.

It makes me sick that dealerships want to deny you your motorplan because you want to change the light bulbs on your car yet the dealership gives you such bad service delivery...such hypocritical standards is not acceptable since WE paid for the motorplan...how the heck does that make any sense. :nonono:

 

[Dr Evil]

MikeR...I have the same hope:

I wish we can have a bmwfanatics forum BMW dealership where our members can do to without having so much shit from dealerships.

It makes me sick that dealerships want to deny you your motorplan because you want to change the light bulbs on your car yet the dealership gives you such bad service delivery...such hypocritical standards is not acceptable since WE paid for the motorplan...how the heck does that make any sense. :nonono:

so Charles, when are you opening the new dealership?

Sent from my HTC One X using my finger

 

[Die_Miek]

Thanks for this info

Sent from my GT-N7100 using Tapatalk 2

 

[///M_Diesel]

"Thank you for your email. As we are from the Malaysian market, we have forwarded your concerns to our counterpart in South Africa. They will be in touch with you soon. Thank you for your patience and understanding."

Guys this is for BMW Malaysia.

At least they replied to me...