Mr Krabs
Active member
Good evening everyone,
As many of you know, we’ve had some issues with our E90, which have now been resolved. We're now looking to replace it with a 320i F30 and have found a great option at WeBuyCars (WBC). After multiple inspections, including one by BMW, everything seemed in order. However, dealing with WBC has been a challenge.
Here’s the listing for the car:
https://www.webuycars.co.za/buy-a-car/BMW/3 Series/0AF705365
My parents are trying to purchase the car on finance, and it's both A-rated and Platinum-rated. BMW has approved the vehicle's condition and offered a warranty. Despite this, WBC is refusing to sell the car, claiming the terms of BMW’s warranty are unclear. Instead, they are pushing my parents to purchase WBC's own warranty, even though BMW’s is superior.
Initially, WBC agreed that if an external warranty (in this case, BMW’s) was better, they would accept it. Now, they are going back on this and pressuring my parents by saying there’s another interested buyer, threatening that they might lose their deposit if they don’t move forward.
We want to proceed with the purchase, but only with the BMW-approved warranty, as originally agreed. WBC is now unwilling to facilitate the sale, citing unclear warranty terms. My parents are ready to pull out and demand their deposit back if WBC doesn’t honor the initial agreement. It’s frustrating because it feels like WBC doesn’t actually want to sell the car, which is ridiculous.
The bank has already approved the finance and confirmed the car’s condition. They’re waiting for the invoice from WBC and are satisfied with BMW’s warranty. Yet, WBC is causing unnecessary delays, despite everything being in place.
This situation is baffling. The bank, BMW, and my parents are all on the same page, but WBC keeps making excuses, even claiming there are other buyers interested.
WBC just contacted my parents and said they’ve removed the reservation, citing a lack of clarification from BMW on the warranty (which was fully explained) and an increase in buyer interest. That they have another buyer in the showroom with them. They’re silent about refunding the deposit, and my parents will be going in on Friday to resolve this. Something about this just doesn’t feel right.
As many of you know, we’ve had some issues with our E90, which have now been resolved. We're now looking to replace it with a 320i F30 and have found a great option at WeBuyCars (WBC). After multiple inspections, including one by BMW, everything seemed in order. However, dealing with WBC has been a challenge.
Here’s the listing for the car:
https://www.webuycars.co.za/buy-a-car/BMW/3 Series/0AF705365
My parents are trying to purchase the car on finance, and it's both A-rated and Platinum-rated. BMW has approved the vehicle's condition and offered a warranty. Despite this, WBC is refusing to sell the car, claiming the terms of BMW’s warranty are unclear. Instead, they are pushing my parents to purchase WBC's own warranty, even though BMW’s is superior.
Initially, WBC agreed that if an external warranty (in this case, BMW’s) was better, they would accept it. Now, they are going back on this and pressuring my parents by saying there’s another interested buyer, threatening that they might lose their deposit if they don’t move forward.
We want to proceed with the purchase, but only with the BMW-approved warranty, as originally agreed. WBC is now unwilling to facilitate the sale, citing unclear warranty terms. My parents are ready to pull out and demand their deposit back if WBC doesn’t honor the initial agreement. It’s frustrating because it feels like WBC doesn’t actually want to sell the car, which is ridiculous.
The bank has already approved the finance and confirmed the car’s condition. They’re waiting for the invoice from WBC and are satisfied with BMW’s warranty. Yet, WBC is causing unnecessary delays, despite everything being in place.
This situation is baffling. The bank, BMW, and my parents are all on the same page, but WBC keeps making excuses, even claiming there are other buyers interested.
WBC just contacted my parents and said they’ve removed the reservation, citing a lack of clarification from BMW on the warranty (which was fully explained) and an increase in buyer interest. That they have another buyer in the showroom with them. They’re silent about refunding the deposit, and my parents will be going in on Friday to resolve this. Something about this just doesn’t feel right.
