Hi all, need to know if there has been any other experiences regarding this global timing chain recall? I have posted the same thread to BMWforums.info
My vehicle was delivered to BMW dealer on the 25 November 2015 for the timing chain recall and 21 days later I am still without a vehicle. according to the dealership, the timing chain did need replacement however, on top of that which was not covered by the timing chain campaign is that the intake manifold was damaged too. On their advice and being informed that they highly recommend replacing the manifold, I reluctantly gave the go ahead in fear that should I not, there could be severe damaged caused to the engine. After replacing the manifold (R5500), I was informed that there was now a jerking motion when the vehicle pulled off and thus failed the workshop road test. Their so called solution was a software upgrade. 48 hours later and still no vehicle. The new theory is that the swirl valves have broken off the old manifold and are in the combustion chamber - new cost to open the cylinder heads to assess and possibly remove the said foreign object is approx R21000.
The funny thing is that the car was fine when delivered to BMW. The car would still be fine if it hadn't gone in for the recall. And lastly BMW will only offer a loan car if the hefty quote is accepted. By the way, full service history performed at the same dealership and the last service was 6000km ago... and none of this was a concern except for the notice to have the timing chain assessed.
My question is, can issues with the timing chain be the cause for damage on the swirl valves / intake manifold or could the damaged have occurred when BMW removed the engine from the vehicle in order to replace the timing chain.
Obviously BMW is claiming zero responsibility, I have logged a call with BMW South Africa with no solution. Any feedback will assist.
My vehicle was delivered to BMW dealer on the 25 November 2015 for the timing chain recall and 21 days later I am still without a vehicle. according to the dealership, the timing chain did need replacement however, on top of that which was not covered by the timing chain campaign is that the intake manifold was damaged too. On their advice and being informed that they highly recommend replacing the manifold, I reluctantly gave the go ahead in fear that should I not, there could be severe damaged caused to the engine. After replacing the manifold (R5500), I was informed that there was now a jerking motion when the vehicle pulled off and thus failed the workshop road test. Their so called solution was a software upgrade. 48 hours later and still no vehicle. The new theory is that the swirl valves have broken off the old manifold and are in the combustion chamber - new cost to open the cylinder heads to assess and possibly remove the said foreign object is approx R21000.
The funny thing is that the car was fine when delivered to BMW. The car would still be fine if it hadn't gone in for the recall. And lastly BMW will only offer a loan car if the hefty quote is accepted. By the way, full service history performed at the same dealership and the last service was 6000km ago... and none of this was a concern except for the notice to have the timing chain assessed.
My question is, can issues with the timing chain be the cause for damage on the swirl valves / intake manifold or could the damaged have occurred when BMW removed the engine from the vehicle in order to replace the timing chain.
Obviously BMW is claiming zero responsibility, I have logged a call with BMW South Africa with no solution. Any feedback will assist.
