4 steps forward, 3 steps back: 4 new discs and pads installed -- and I can feel the difference! -- yet 3 rims were scratched in the process, 1 of them all the way down to bare metal. Rims will be fixed by the responsible party, but I have to wonder: why are they not more careful with other people's property? Also got the proper BMW wheel bolts on now, as well as a BMW lock-nut set. I had to go back to get 3 wheel bolts swapped, which they neglected to swap the first time? That's after I gave them everything they need this morning! *sigh*