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Read the WELCOME ALL BMWFANATICS post.
Quick///Ms F82 M4
- Thread starter Quick///M
- Start date
tyronejames
///Member
:hammerhead:why is this wait so long
Quick///M
Well-known member
Sorry guys I have been rather busy lately I did take delivery of the replacement car. The one in this thread had endless issues which the dealer failed to mention to me. The washer on the bumper nozzle was never aligned after I took delivery and when I asked them they mentioned that the entire front bumper went for a respray (funny this was never mentioned before or upon delivery only after I had questioned). They sent the car to a back yard panel shop who did the worst job on the front washer nozzle the tried to align it and get it to set by filling the surrounds with paint. After I complained about the k@k job they sent it back and the fools repainted the entire bumper again and this revealed different colors on the bonnet, front bumper, vendors. And still the front washer nozzle was not 100%
I then took the car to ABS in Midrand (These guys rock and they give honest opinions, I highly recommend them) who measured the paint on the car and most of the panels on the car had different thickness on them which means the car must of been in some sort of undisclosed accident. The friendly gent from ABS was willing to fix the car but he also said I should rather ask for a refund on the car and get another one.
I then lodged a complaint with BMW SA demanding that the dealership take their car back. They agreed to buy the car back and settle it and they also agreed to let me find the car of my choice from any dealership in SA. After a 2 week fight and search for numerous cars around Gauteng I finally found the best replacement which I will post in other the thread.
Furthermore numerous other things were wrong:
Windscreen had a crack, was replaced but also after they put a brand new windscreen they scratched it deeply on the front right
Car was always pulling to the left even after they supposedly the did alignment
The tyre had a chip on the side walls
One body panel had a dent
Guys I had a crap experience with BMW and I am not going to sugarcoat it they f**cked up big time to point where I started to consider an AMG C63S but for the love of the brand I kept to my guns. The M4 is a fantastic car and I couldn't let this bad experience ruin what I think of the car.
The dealership did not even bother to check or quality check the car prior to delivery which was really frustrating but at least they agreed to get me a replacement which is not all that bad in the end I guess however I guess this was done because I took the social media route and they had no choice.
So lesson learnt:hammerhead:
I then took the car to ABS in Midrand (These guys rock and they give honest opinions, I highly recommend them) who measured the paint on the car and most of the panels on the car had different thickness on them which means the car must of been in some sort of undisclosed accident. The friendly gent from ABS was willing to fix the car but he also said I should rather ask for a refund on the car and get another one.
I then lodged a complaint with BMW SA demanding that the dealership take their car back. They agreed to buy the car back and settle it and they also agreed to let me find the car of my choice from any dealership in SA. After a 2 week fight and search for numerous cars around Gauteng I finally found the best replacement which I will post in other the thread.
Furthermore numerous other things were wrong:
Windscreen had a crack, was replaced but also after they put a brand new windscreen they scratched it deeply on the front right
Car was always pulling to the left even after they supposedly the did alignment
The tyre had a chip on the side walls
One body panel had a dent
Guys I had a crap experience with BMW and I am not going to sugarcoat it they f**cked up big time to point where I started to consider an AMG C63S but for the love of the brand I kept to my guns. The M4 is a fantastic car and I couldn't let this bad experience ruin what I think of the car.
The dealership did not even bother to check or quality check the car prior to delivery which was really frustrating but at least they agreed to get me a replacement which is not all that bad in the end I guess however I guess this was done because I took the social media route and they had no choice.
So lesson learnt:hammerhead:
cOlDFuSiOn
New member
Wow really sorry to read about this bad experience.. One takes a chance on a Premium used car either way I guess.. Then again you probably take the same chance with a brand new car if nothing gets disclosed.
Glad you got a new one, hope it treats you well.. :coolShake:
Glad you got a new one, hope it treats you well.. :coolShake:
michael.joseph
Active member
Thats a horrible experience. Sorry man.
The people involved at that dealership need a kick in the head
The people involved at that dealership need a kick in the head
Can relate to this story had this happen on new car with 30km golf 7 R that I returned came from factory wheel spinning faulty haldex pump got a replacement but not in the colour I wanted though.
And bought a car used which turned out be in an accident traded after 2 weeks was a nightmare to trade ended up losing money
Going fwd will only buy brand new
And bought a car used which turned out be in an accident traded after 2 weeks was a nightmare to trade ended up losing money
Going fwd will only buy brand new
TurboLlew
Honorary ///Member
Sorry to read about this experience. Totally unacceptable. This together with Rob's thread on changed mileages etc. makes you want to pull your hair out.
In their desperation, dealers will end up alienating people. I've had mixed experiences with many BMW dealers which I've posted about before as well as other brands. Unfortunately it seems like the some of the good ones are being shut down whilst others remain open.
In their desperation, dealers will end up alienating people. I've had mixed experiences with many BMW dealers which I've posted about before as well as other brands. Unfortunately it seems like the some of the good ones are being shut down whilst others remain open.
