New code to repair at any provider

M-factor

Member
Hi all,

Came across an interesting article on Moneyweb which states the following:
- Competition Commission proposed new code of conduct for the South African automotive industry is set to usher in groundbreaking changes for car owners, automotive aftermarket businesses, and the economy as a whole
- Proposed code will give car owners the right to repair or service their vehicles at a provider of their own choice, without voiding their warranties
- This is very different from the rest of the world. In countries such as the US, car owners can buy a motor or service plan separately from their car, giving them greater choice
- The code will be unique in a global sense in that it has a strong transformational element pushing for historically disadvantaged individuals to own more dealerships and other businesses in the local automotive sector


What are your thoughts on the code and how do you think it will impact new and second hand car market in SA more specifically BMWs?
Is this is a step in the right direction fro the local auto industry?


Link to article: https://www.moneyweb.co.za/moneyweb-opinion/soapbox/new-automotive-code-set-to-shake-up-the-sector/

Article body:

New automotive code set to shake up the sector

The Competition Commission’s proposed new code of conduct for the South African automotive industry is set to usher in groundbreaking changes for car owners, automotive aftermarket businesses, and the economy as a whole. The draft was published in September 2017, with a final round of feedback and submissions received on September 11, 2018.

The proposed code will give car owners the right to repair or service their vehicles at a provider of their own choice, without voiding their warranties.

At present, South African car owners are typically locked into using a vehicle manufacturer’s service centres and parts departments because of the embedded motor or service plans.

This is very different from the rest of the world. In countries such as the US, car owners can buy a motor or service plan separately from their car, giving them greater choice.

Organisations such as Section 21 company Right to Repair South Africa (R2RSA) – which was founded by the Motor Industry Workshop Association (Miwa) and represents 2 500 independent workshops, automotive aftermarket distributors and parts manufacturers – want car owners in this country to have the same level of choice.

South Africa’s Competition Commission has already come a long way towards responding to this call. Its latest draft of the proposed new codes seeks to address competition constraints in the automotive aftermarket industry by, for example, ensuring that: “independent service providers can undertake in-warranty service and maintenance work and in-warranty motor-body repairs”.

The code also seeks to widen “the pool of approved service providers who can undertake in-warranty service and maintenance work, in-warranty mechanical repairs, and in-warranty motor-body repairs.”

A key element of the code is that there should be “no unfair restrictions on the sale or distribution of original spare parts; allowing greater consumer choice in choosing suitable spare parts for repairs and maintenance of their motor vehicles”.

Transformational element

The code will be unique in a global sense in that it has a strong transformational element pushing for historically disadvantaged individuals to own more dealerships and other businesses in the local automotive sector.

Original equipment manufacturers (OEMs) will have to promote the entry of historically disadvantaged individuals into their networks of service by, for example, subsidising capital, and providing facilities, tools, equipment, and training.

While the code will be voluntary, the likes of R2RSA will monitor and flag any transgressors.

Overall, the proposals are expected to create a more level playing field in the aftermarket sector and provide a much-needed boost for the 8 000 independent workshops in South Africa, which employ thousands of South Africans.

History has shown that when big monopolies dominate economies, they don’t create jobs. South Africa, the most unequal country on earth according to the World Bank, is experiencing this first-hand. Entrenched monopolies are a feature in several sectors, and the unemployment rate stands at 27.2%.

If we want an economy that is creating jobs, we must support small to medium enterprises (SMEs), such as the thousands of independent workshops scattered across the country.

Studies by the International Finance Corporation show that SMEs account for more than half of all formal jobs worldwide.

This is why efforts by R2RSA and the Competition Commission in respect of the right to repair could become an example of how South Africa is able to open up its economy and make it more inclusive.

Filum Ho is vice chair of Right to Repair SA and CEO of Autoboys, SA’s first black-owned national glass and collision parts provider. It is 51% owned by African Rainbow Capital (ARC).
 

Twinz

Forum - Support
Staff member
My fingers are crossed.:thumbs:

A serious intervention is required to break the monopoly of powerful automotive manufacturers and their dealerships. This policy shift will/may just succeed in giving the smaller independent workshops a bigger bite of the proverbial cake.
 

lebofa

Active member
this is going to open doors for insurance companies to force car owners to use their prefered workshops. No more excuses that you only want your car to be repaired at BMW ARC because it is under MP. I don't think this is a good idea at all and also, why will anyone want their cars repaired at any other workshop while you have already paid for the motor plan and you have a choice of using a BMW dealership that is going to replace the parts instead of fixing them :fencelook:
 

Ashiel

Member
lebofa said:
this is going to open doors for insurance companies to force car owners to use their prefered workshops. No more excuses that you only want your car to be repaired at BMW ARC because it is under MP. I don't think this is a good idea at all and also, why will anyone want their cars repaired at any other workshop while you have already paid for the motor plan and you have a choice of using a BMW dealership that is going to replace the parts instead of fixing them :fencelook:

I think this aimed more towards the cars that come with a warranty instead of motor/service plan.
 

lebofa

Active member
Ashiel said:
lebofa said:
this is going to open doors for insurance companies to force car owners to use their prefered workshops. No more excuses that you only want your car to be repaired at BMW ARC because it is under MP. I don't think this is a good idea at all and also, why will anyone want their cars repaired at any other workshop while you have already paid for the motor plan and you have a choice of using a BMW dealership that is going to replace the parts instead of fixing them :fencelook:

I think this aimed more towards the cars that come with a warranty instead of motor/service plan.
Same, warranty repairs, i would still choose the dealership over a third party workshop. But I guess we are all different and some people might want to use the small workshops. What I'm trying to say is, if warranty, insurance or MP is paying and no cent is required from me, why settle for a third party workshop when you can use the manufacture's recommended one? The only time where I would consider an independent workshop, is when I do not have warranty and I have to pay out of my pocket or when forced by third party warranty provider to use them.
 

MikeR

Well-known member
:thumbdo: Value will drop IMO.
I would not be happy taking my car to a non preferred dealer to repair mechanically or panel beat my car - and I would not want to but a car that has been fiddled with by some other clowns, so this might weigh my opinion about purchasing BMW in the future.

The BMW Motorplan and the way it was run was a draw card for many people to buy into the brand in the first instance so let see what happens now.
 
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