Need Help Please – New S1000RR 2018 – Broken – BMW will not return.

[MikeR]

:fencelook: come on guys our techs are good even in South Africa, I agree not all but the bike guys are very good, most of them are riders also so they understand the need for precision work, a lot should stick to just doing oil service I agree but a lot do take pride.

Ive never had an engine go on me after it has been reworked at a local garage and Ive been riding from early 70's Ive had loads of Bikes, and the only failures are from the factory.

If the factory guys are so good why did this engine fail ????? :dunnoanymore:

But it is OP decision to change as he is not happy.

 

[Veteran]

We all have different standards as to what is classed as good unfortunatelly. So for some as long as it runs ok it’s a good job.
The odd scratch, cross thread, incorrect routing of wires/cables etc is of no consequence.
If your not particular about your bikes you wouldn’t understand.

 

[MikeR]

We all have different standards as to what is classed as good unfortunatelly. So for some as long as it runs ok it’s a good job.
The odd scratch, cross thread, incorrect routing of wires/cables etc is of no consequence.
If your not particular about your bikes you wouldn’t understand.

Ok so the fact the OP's bike failed ? dont mean that the manufacturers are perfect either ?
what you are saying is every other trade in South Africa is below international standards ??? Including yourself. ?

Yeah you Right I might not be particular about my machines...

---

:dunnoanymore: Look Im not arguing that the op is wrong - I believe he must def do what he feels happy about - like getting a new bike or at least engine for BMW, but the issue is his time has passed to get this to happen, unfortunately, now the best is a repair, and or if he can well afford get a trade in on a new Bike.

But the we should not generalize and say the work is substandard in South Africa, I understand everyone has problems with poor workmanship with certain dealers.
We have a group of Dealers that advertise on this very forum that pride themselves in their workmanship and Im certain they do fantastic jobs, when it comes to refreshing all those great M cars we drive.

Remember we all buy BMW Cars that are assembled in this country are they not put together well ? ( barring the fact engines are manufactured elsewhere ).

 

[kilotango]

LoL @kilotango , what are you talking about ?? lol all our cars and many guys bikes have been put together by some guy either at the factory or repaired at a dealership . Engines are still built by hand , robots do some work but a lot of work is still done by hand .

Do you know that cars are damaged while at the factory? They are damaged , repaired and sent of to the dealerships to be sold as new cars . BMW has a specific shop for these repairs at the factory . These things happen , if they are willing to fix the problem then there should be no issue . It does , at many a time come back better then when if left the factory . I have experienced that first hand with my E46.

I have seen the guys at our dealerships here and they all use torque wrenches , some are specific to specific components .
The OP should just have it repaired and move on , TBH its sad that its new ( although TBH its no longer considered new , even though the mileage is low its already 8 months old ) and faulty but its not a safety issue if repaired correctly. My E46 was less then a year and 4000km old when they replaced the head on its engine . the car now has over 252k on it and still going strong . Dealerships are not all bad .

The only thing that might kill him is if he had to try and break his head over trying to get them to replace his now almost 8 month old bike .

@zippy320 bikes arent like cars mate. i've been riding bikes for about 10 years now...and i can tell you i've seen my fair share of things when bikes arent re-assembled properly, when chains come off, or when bolts loosen due to vibrations because they werent put back using thread lock or torqued properly.

there was a recall on the GS1200 where the top of forks would fail. people actually died because of those issues...so safety is dependent on reliability.

The OP specifically said he bought a new bike instead of 2nd hand because of the kinds of speeds this bike is capable of....and i totally get where he is coming from.

imo a bike is not something to take lightly when it comes to safety or mechanical failure while sitting on it.

 

[Kimeran]

it doesn’t matter what dealers I have used. 80% of the time the work done on my cars is unsatisfactory..
There’s always a f@$k up to contend with.
BMW scratched my 2 year old M engine cover just the other day , then proceeded to give me one of some other used car.
I could carry on and on..
It’s the OPs choice, but if that were my S1000, Id tell them to keep it and sell it when it’s fixed.
I wouldn’t want a bike worked on by a local mechanic.
And please don’t compare a technician at the factory to a local mechanic.
When something gets done at the factory it is at a completely different level of workmanship and skill.
Yamaha had a gearbox recall on the R1 some 2 years ago. I saw 2 new bikes done by the importer. I could easily see the bike had been worked on. There were marks, scratches and bent radiator fins .
But hey, it’s just my opinion..

I'm assuming you've been to the factory and watched the way they do things over a period of time in order for you to make this statement.
Surely you wouldn't make a statement like that just based on "German engineering ftw!"

Mistakes do happen, whether its locally or internationally.
But amazing stuff also happens, whether locally or internationally.

 

[Ash777]

Each to their own, but personally I would not doom this bike. It can be repaired well and be right again. Also do you get rid of a bike once it needs engine work.
I don't know the s1000rr very well, but my kawasakis need valve shims once in a while and that is maintenance work that requires opening the top of the engine. Sure its not as invasive as a piston change, but its half way there.
I think the biggest variable is who does the work.
I find work done on a babelas Saturday to be lacking. I can show you a private mechanic second to none, and I can show you shocking work done by an official Yamaha dealer

 

[Sirhan]

Well the bike finally came back after months in the shop, waiting for parts.

I sold the bike a week after, it never felt the same. :dunnoanymore:

Never buy a bike from Centurion Bavarion.

 

[922-ZN]

Well the bike finally came back after months in the shop, waiting for parts.

I sold the bike a week after, it never felt the same. :dunnoanymore:

Never buy a bike from Centurion Bavarion.

Why? They didn't cause your bike to break, BMW did.

End of the day, most of the people on this thread are just worry worms that squeal for every little thing, but people fail to realise(atleast from a car point of view) our 3 series were all made here, sure, a couple may have had catastrophic failures due to incompetent workmanship, but for the most part, no ones wheels came loose, no ones suspension came undone while driving, end of the day you are putting your life in a HUMANS hands, whether he hails from Germany or Thembisa, still a human and don't be fooled, we will get dumb shits on both ends of the spectrum but we trust the BRAND, if you can't handle workmanship of PEOPLE, you'll end up building your own house, wiring and plumbing that house, building your own car ect ect ect all yourself.

Bottom line is you can't knock our local workmanship, in some cases we surpass world standards. Unfortunately for every brilliant mechanic/technician, there are probably 5 useless runts and it's up to the owner to do due diligence to decide who he gives his vehicle to to repair, it shouldn't be that way but this is the real world after all.

It is your bike and your mind decides what feels right, glad you got out of it as that is what you wanted, unfortunate circumstances though:thumbs:

 

[individj]

We all have different standards as to what is classed as good unfortunatelly. So for some as long as it runs ok it’s a good job.
The odd scratch, cross thread, incorrect routing of wires/cables etc is of no consequence.
If your not particular about your bikes you wouldn’t understand.

Ok so the fact the OP's bike failed ? dont mean that the manufacturers are perfect either ?
what you are saying is every other trade in South Africa is below international standards ??? Including yourself. ?

Yeah you Right I might not be particular about my machines...

---

:dunnoanymore: Look Im not arguing that the op is wrong - I believe he must def do what he feels happy about - like getting a new bike or at least engine for BMW, but the issue is his time has passed to get this to happen, unfortunately, now the best is a repair, and or if he can well afford get a trade in on a new Bike.

But the we should not generalize and say the work is substandard in South Africa, I understand everyone has problems with poor workmanship with certain dealers.
We have a group of Dealers that advertise on this very forum that pride themselves in their workmanship and Im certain they do fantastic jobs, when it comes to refreshing all those great M cars we drive.

Remember we all buy BMW Cars that are assembled in this country are they not put together well ? ( barring the fact engines are manufactured elsewhere ).

---

you have a terrible leak :biglol:

 

[Sirhan]

Well the bike finally came back after months in the shop, waiting for parts.

I sold the bike a week after, it never felt the same. :dunnoanymore:

Never buy a bike from Centurion Bavarion.

Why? They didn't cause your bike to break, BMW did.

End of the day, most of the people on this thread are just worry worms that squeal for every little thing, but people fail to realise(atleast from a car point of view) our 3 series were all made here, sure, a couple may have had catastrophic failures due to incompetent workmanship, but for the most part, no ones wheels came loose, no ones suspension came undone while driving, end of the day you are putting your life in a HUMANS hands, whether he hails from Germany or Thembisa, still a human and don't be fooled, we will get dumb shits on both ends of the spectrum but we trust the BRAND, if you can't handle workmanship of PEOPLE, you'll end up building your own house, wiring and plumbing that house, building your own car ect ect ect all yourself.

Bottom line is you can't knock our local workmanship, in some cases we surpass world standards. Unfortunately for every brilliant mechanic/technician, there are probably 5 useless runts and it's up to the owner to do due diligence to decide who he gives his vehicle to to repair, it shouldn't be that way but this is the real world after all.

It is your bike and your mind decides what feels right, glad you got out of it as that is what you wanted, unfortunate circumstances though:thumbs:

They all good to you when you need to buy a bike but the after sales service is horrible. I had countless arguments based on the pathetic service that was not related to the broken bike. Adding to this, they did not actually help with any correspondence towards BMW, ALL THEY WANTED WAS TO MAKE SOME EXTRA Cash by placing the bike on their floor so that they could add margin.

 

[individj]

terrible man i get it...

 

[MikeR]

We all have different standards as to what is classed as good unfortunatelly. So for some as long as it runs ok it’s a good job.
The odd scratch, cross thread, incorrect routing of wires/cables etc is of no consequence.
If your not particular about your bikes you wouldn’t understand.

Ok so the fact the OP's bike failed ? dont mean that the manufacturers are perfect either ?
what you are saying is every other trade in South Africa is below international standards ??? Including yourself. ?

Yeah you Right I might not be particular about my machines...

---

:dunnoanymore: Look Im not arguing that the op is wrong - I believe he must def do what he feels happy about - like getting a new bike or at least engine for BMW, but the issue is his time has passed to get this to happen, unfortunately, now the best is a repair, and or if he can well afford get a trade in on a new Bike.

But the we should not generalize and say the work is substandard in South Africa, I understand everyone has problems with poor workmanship with certain dealers.
We have a group of Dealers that advertise on this very forum that pride themselves in their workmanship and Im certain they do fantastic jobs, when it comes to refreshing all those great M cars we drive.

Remember we all buy BMW Cars that are assembled in this country are they not put together well ? ( barring the fact engines are manufactured elsewhere ).

---

you have a terrible leak :biglol:

---

PLONKERTHATS WATER AFTER A WASH. SOME PEOPLE ARE JUST PLAIN STUPID

 

[Girevik77]

Hi Guys

I purchased a brand new BMW S1000 RR in December 2017 and had the bike registered in January 2018 from BMW Motorrad in Centurion. I rode the bike for 3500km with the first run in service done by the same dealership. I noticed an odd noise from the engine so the bike was towed to the dealership two weeks ago on the 9th of July 2018, they came to the conclusion that the problem is due to a manufacturing defect. The root cause of the noise is due to a gudgeon pin being loose between the piston and the rod in cylinder 3.

BMW are now repairing the bike and not giving me a new unit.

I cannot accept the same bike because it is now completely stripped and put back together. A new bike was purchased because I was aware of the speed the bike is capable of and needed peace of mind that the bike was not tampered with.
The bike will never feel that same after the reassemble because no workshop can meet the same level of workmanship as a fully equipped BMW factory, were correct torque and balance specifications are met.


What can I do to demand a new unit?

Sorry to hear about your dilemma bro, these things are never nice experiences.

I can't give advise regarding the CPO or how to demand a new bike.

I wouldn't be too concerned with the local workmanship, personally I would trust them to do the work.

Also remember it was the "workmanship in the fully equipped BMW factory" that caused this issue... just saying.

 

[evnmopwr]

Hi Guys

I purchased a brand new BMW S1000 RR in December 2017 and had the bike registered in January 2018 from BMW Motorrad in Centurion. I rode the bike for 3500km with the first run in service done by the same dealership. I noticed an odd noise from the engine so the bike was towed to the dealership two weeks ago on the 9th of July 2018, they came to the conclusion that the problem is due to a manufacturing defect. The root cause of the noise is due to a gudgeon pin being loose between the piston and the rod in cylinder 3.

BMW are now repairing the bike and not giving me a new unit.

I cannot accept the same bike because it is now completely stripped and put back together. A new bike was purchased because I was aware of the speed the bike is capable of and needed peace of mind that the bike was not tampered with.
The bike will never feel that same after the reassemble because no workshop can meet the same level of workmanship as a fully equipped BMW factory, were correct torque and balance specifications are met.


What can I do to demand a new unit?

1997 my dad bought a Brand new Opel Kadett 200ts off the floor..
He drove it for few months and It was involved in an accident.

Investigation proved A manufacturing defect on the car caused the accident.
They also offered to repair the car but he refused..

He threatened them with the papers and all..
Eventually, after somthing like 6months, They gave him a brand new unit.

I think its dependant on how much fight you have in you..

My dad just took the spare keys and service books to the Dealer and told them, " call me when you ready to give me a new one."

Good luck bru

 

[individj]

We all have different standards as to what is classed as good unfortunatelly. So for some as long as it runs ok it’s a good job.
The odd scratch, cross thread, incorrect routing of wires/cables etc is of no consequence.
If your not particular about your bikes you wouldn’t understand.

Ok so the fact the OP's bike failed ? dont mean that the manufacturers are perfect either ?
what you are saying is every other trade in South Africa is below international standards ??? Including yourself. ?

Yeah you Right I might not be particular about my machines...

---

:dunnoanymore: Look Im not arguing that the op is wrong - I believe he must def do what he feels happy about - like getting a new bike or at least engine for BMW, but the issue is his time has passed to get this to happen, unfortunately, now the best is a repair, and or if he can well afford get a trade in on a new Bike.

But the we should not generalize and say the work is substandard in South Africa, I understand everyone has problems with poor workmanship with certain dealers.
We have a group of Dealers that advertise on this very forum that pride themselves in their workmanship and Im certain they do fantastic jobs, when it comes to refreshing all those great M cars we drive.

Remember we all buy BMW Cars that are assembled in this country are they not put together well ? ( barring the fact engines are manufactured elsewhere ).

---

you have a terrible leak :biglol:

---

PLONKERTHATS WATER AFTER A WASH. SOME PEOPLE ARE JUST PLAIN STUPID

---

ja that was a joke obviously

 

[Mc Member.]

This has been an issue with the S1000rr on a global basis.


Some food for thought, Kawasaki release their claimed 200hp superbike.

Four journos buy the first four to reach the shores in the USA. They chuck the four bikes on the dyno, 140bhp each. No more.

Turns out, at high RPM, the valves would float.

Kawasaki issue a bulletin to recall all bikes released with that engine to fit new valve springs and cams.


Suzuki release the K5 gixxer Thou.......absolute demon of a bike in its day......still a bit of an anarchists dream if you feel like throwing money into it though........and lots of it.

Anyway, reports start coming in globally of frames breaking behind the headstock at the welds.

Suzuki - after some fighting globally - release a bulletin to recall all K5's and have a "brace" fitted. This was really just some gusset and glue really.


What does the above have to do with motorcycles in general?

Dont buy a first gen bike. Simple as that. If you cant wait for two years for that bike......at least wait six months to see what failures there are.

It doesnt matter what manufacturer it is, they all have their issues.


Be glad you didnt buy the S1000rr race. They only guarantee that motor to a certain mileage, and then YOU need to fork out the money to pay for a complete new motor.

But then again, if youre forking out for the rr race, you most likely wipe your rear end with a couple of paper cheetahs after going to the loo.

 

[Kimeran]

Hi Guys

I purchased a brand new BMW S1000 RR in December 2017 and had the bike registered in January 2018 from BMW Motorrad in Centurion. I rode the bike for 3500km with the first run in service done by the same dealership. I noticed an odd noise from the engine so the bike was towed to the dealership two weeks ago on the 9th of July 2018, they came to the conclusion that the problem is due to a manufacturing defect. The root cause of the noise is due to a gudgeon pin being loose between the piston and the rod in cylinder 3.

BMW are now repairing the bike and not giving me a new unit.

I cannot accept the same bike because it is now completely stripped and put back together. A new bike was purchased because I was aware of the speed the bike is capable of and needed peace of mind that the bike was not tampered with.
The bike will never feel that same after the reassemble because no workshop can meet the same level of workmanship as a fully equipped BMW factory, were correct torque and balance specifications are met.


What can I do to demand a new unit?

Sorry to hear about your dilemma bro, these things are never nice experiences.

I can't give advise regarding the CPO or how to demand a new bike.

I wouldn't be too concerned with the local workmanship, personally I would trust them to do the work.

Also remember it was the "workmanship in the fully equipped BMW factory" that caused this issue... just saying.

Would you like your bottle of Bells now or later?

 

[Girevik77]

Would you like your bottle of Bells now or later?

Thank you sir :ty:

We can share it when we finally have our breakfast run/track day :smilebounce: