Need help: Internet service and technologies???

[Kish2604]

Hi Guys, i got this email today regarding this subscription service for your ADSL line speed, i know there are better clued up IT guys here who would be able to sniff out the rat if there is one or actually this is something that can add value, presently using a "claimed 4mbs line" from Telkom and running the ISP through Afrihost, however the infrastructure is really old and getting 2mbs best speed is rare in itself, fibre isn't an option purely because of locality as well...

So here is the email, Have a read and let me know what you guys think?

ADSL Internet access speed is a very common search used in Google and other search engines. It is also regularly hotly debated on Internet forums. Clearly it is of common concern.
Assisting to resolve ADSL speed issues is one of the many benefits of iSAT's ADSL line monitoring and management system.
And now ALMMS has a user interface, showing two line speed graphs. One graph shows your ADSL line speed since you signed up for ALMMS, plotted over that time. The other graph shows your ADSL line speed over the last 7 days. This is particularly useful if you are currently experiencing a speed issue with your ADSL access, and want to troubleshoot the problem (as in point 3 below). Click here to see an example of what these graphs look like.
ALMMS normal email speed and stability alerts continue to work as before, but the graphs provide a useful visual interpretation of how your line is performing.
In addition ALMMS helps in three key ways:
1. ALMMS helps to keep your line operating at the speed that you are paying for. So if you are paying for a 4 Mbps line, ALMMS will try and get, and keep your line at that speed. To achieve this, iSAT works directly with Telkom, you do not have to contact them yourself.
ALMMS will also let you know what your best speed is, and if this is not going to work for you, you can look for an alternative to ADSL.

2. ALMMS monitors and reports on changes on your ADSL line, so if a Telkom infrastructure upgrade is done, and you can then operate at a higher line speed, ALMMS will let you know.

3. And thirdly and very importantly, ALMMS eliminates the ADSL line as part of the ADSL access speed problem. If ALMMS reports that your line is operating optimally, then you know that the problem has nothing to do with your ADSL line. Which means that the problem is with the ADSL access package that you are using.
It might not mean that you have a poor access solution, although this is possible, it could be that have chosen the wrong solution. If you are using ADSL for business, you may need to use a more business oriented type of access option.
If you are using your ADSL for downloading movies, or playing games, remember that the cheapest access solution is not always the best.
Whatever your usage situation, once you know that your ADSL line is working optimally, you can try various access solutions. Most ISP’s will not tie you down to a contract.


So if you are using ADSL Internet access, you are relying on a Telkom ADSL line. Then there is absolutely no doubt that you need this ADSL line monitoring and management service from iSAT now. This type of product is unique in South Africa and only available from iSAT.

And at only R20 a month, it really is a no-brainer.
If your ADSL line is not already with iSAT, get it moved today, it'ss an entirely painless process, and your service will not be interrupted at all. If you have other services with a different ISP, leave them as they are, they will continue working, just get the ADSL line moved now, and enable ALMMS immediately.

Click here to see some actual examples of what ALMMS does.
For an overview about ALMMS click here.
For a detailed description of ALMMS click here.
ALMMS is making our competitors nervous, please read some common objections and our responses here.
For frequently asked questions about ALMMS click here.
For general news about ALMMS click here.
Sign up now it will only take 5 minutes
Sign up on-line (this is the quickest and easiest method, and completely secure), click here.

Or

Request a form to fill in and fax through to us, click here.
It's time for change, help be part of the solution and not part of the problem

Kind regards,

If you aren't using ADSL access, please forward this email on to someone who is, they will be grateful for your help. And we apologise for taking up your time. If you are using ADSL, please do not unsubscribe, you will receive at most one email from us a week. If you find this too much for you in the future, you can always unsubscribe then.
This email was sent to ***********.co.za. Click Unsubscribe to send us a mail to remove this address from our mailing list.
Alternatively, click unsubscribe to automatically remove this address via our website.
If you have any questions, we would love to hear them. Please mail us at [email protected]

https://www.isat.co.za/products/ads...-system.aspx?examples=true&mailref=B3-2121594

https://www.isat.co.za/products/ads...ment-system.aspx?faqs=true&mailref=B3-2121594

 

[@ri]

Sounds like a bit of rubbish to me, personally. Apart from the fact that mail was probably unsolicited.

Like you've realized yourself, your line is probably slow because of infrastructure issues. If your line cannot physically support a speed due to physically limitations (distance away from exchange, cooper quality etc), then there's nothing they or you can really do about it. Best is to just wait for Telkom to upgrade the infrastructure, or wait for a fiber provider to install fiber in your area. They have been very active over the past few years upgrading areas to VDSL (faster ADSL which improves your ADSL connection by shortening the copper length and using part fiber from a separate box installed somewhere closer to you in your area, and supports up to 40meg speeds. And now more recently fiber to the home is popping up in a lot of places.

Best you can do imo is read up on attenuation, noise margins, SNR ratios etc and check your router to see what your router is syncing at and what the statistics currently are and see if you can get any more out of your line.

Luckily most good ISPs like Afrihost monitor the stats for you already since the implementation of system from Telkom side allowing them access to manage your line. So if you complain, that's usually what they check to optimize it for you.

 

[ChefDJ]

I smell a rat.

 

[S1NGH 911]

Sent from my iPhone using Tapatalk

 

[Kish2604]

thanks guys...

 

[Lizzard]

As @ri said, your line is determined by a bunch of factors and these is contributing to the speed you have even though your area is saying it can handle a higher speed.

I fail to see how a 3rd party (you, your ISP and then these guys) introduction can increase or maintain the requested speed. The more things you introduce the slower it will run as it will need to do more policy checks etc. Sorry but I fail to see this working and then it is ONLY R20 pm. WOW ! I have seen better tricks :RedNo:

If you stay in a remote area with a say 10mb adsl line then sure you will have 1024kb download all day, 24/7. Otherwise, you share the same line as the other in your area, same exchange box, same cable.

This is BS

 

[r0ckf1re]

MTN is the rat, didn't they just buy Afrihost ?

Now, MTN customers and Afrihost customers are suffering.

 

[frikkieh]

Not an Afrihost fan; PPP sessions flapping like crazy. No issues since I switched to WebAfrica.raise:

 

[Lizzard]

Wonder if MTN or Afrihost will change their User policy and what it will be rated at. If MTN is really the new "owner" then that 200GB data Full speed prior to throttle you have on the 10MB uncapped line will most probably drop to something like 80GB or something. MTN is scaly.