N54 335i blown turbos: Advice needed

[Danny2]

If you need to have work done or repaired on those turbos, u can contact Gaby from Fastec.

He should be able to assist with that
Herewith are his contact details:
http://www.fastecturbochargers.co.za/

 

[KVI]

Car is currently with Mototechnik as previously advised and I want to go the new turbo route as I believe it is the right thing to do.

Thanks for the information though. Good to have. :clapper:

 

[KVI]

So, just as an update, warranty inspected the car and said it was a silent issue but is pre-existing so they denied the claim. Now I am sitting in a kak place trying to resolve this issue. Not sure which way this is going to go.

:blueCry:

Kavir

 

[Woodies]

So, just as an update, warranty inspected the car and said it was a silent issue but is pre-existing so they denied the claim. Now I am sitting in a kak place trying to resolve this issue. Not sure which way this is going to go.

:blueCry:

Kavir

What does silent issue mean? How can anyone determine when it actually started failing? Take the fight to the warranty company!
I had my claim throw out on turbo's because the inspector saw a DCI on my car! yip the DCI's must have caused my turbo seals to fail!! No point in arguing once they have seem your car is modified. But if still stock standard take the fight to them.

 

[///Avi]

So, just as an update, warranty inspected the car and said it was a silent issue but is pre-existing so they denied the claim. Now I am sitting in a kak place trying to resolve this issue. Not sure which way this is going to go.

:blueCry:

Kavir

They may have denied the claim because the dealer would've known about the issue and did not disclose. The dealer will have to settle the claim in full or the warranty will have to settle their portion and the dealer the balance. The dealer has basically sold you a lemon, you have the CPA on your side. See below from a newsletter I receive from these attorneys:

“I bought a second-hand car from a dealership about three months ago. The last week I’ve noticed that the engine sounds terrible. I asked a mechanic to have a look at it and according to him the engine is shot and needs a complete overhaul, which will be very expensive. The dealer said nothing about the engine being in such bad shape. But it is a second-hand car, so I’m not sure if I can return it or have the dealer fix it properly?”

Having bought the car from a second-hand dealer, means that the Consumer Protection Act of 2008 (“CPA”) will apply to your transaction. Importantly, a second-hand car falls within the definition of ‘goods’ in the CPA and is thus also subject to the CPA protection against defective goods, because excluding second-hand goods from the ambit of the CPA would exclude protection for consumers who need it most.

The CPA provides an automatic warranty that all goods purchased comply with the following requirements in terms of the CPA:

• safe, of good quality, in good working order and free from any defects;
• reasonably suitable for the purpose for which they are generally intended; and
• will be usable and durable for a reasonable period of time, having regard to the use they would normally be put to.

Should purchased goods fail to meet the requirements as set out above within six months after the purchase or delivery of such goods you have the right to return them, and insist on one of the following three remedies:

• Have the goods repaired; or
• Have the goods replaced; or
• Obtain a full refund of the purchase price.

In general, if a consumer prefers to have the defective goods replaced or to have the purchase price thereof refunded, the supplier must comply and cannot force the consumer to have the goods repaired instead. The supplier is also liable for the costs of repairing, collecting and/or replacing the defective goods. It is important to remember that the defect of the goods must be a material imperfection to qualify for one of the three remedies. The CPA will also apply regardless of the suppliers’ refund policy, unless the refund policy is more favourable towards the consumer.

In the case of second hand goods, there are exeptions to the rules regarding refunds in that they do not apply if the consumer was specifically informed of the specific defects of the particular item and the consumer still agreed to purchase the item in that condition or the goods were altered contrary to the instructions, or after leaving the control, of the dealership.

In your case, it is realistic to accept that the standard and condition of a new car will differ from that of a second hand car and that it’s not always possible for a second-hand car dealer to point out the exact wear and tear of the car. That said, a second hand dealer should be in a position, due to the nature of his business, to be able to point out known defects as well as bigger and obvious defects. Should any defects, other than those listed and accepted by the consumer, occur within six months after the delivery of any such goods,, you will have the right to insist on one of the three remedies listed above.

In your situation, if the condition of the engine was not disclosed, it can be argued that the need for you to have to overhaul the entire engine is material and should afford you the protection and remedies provided by the CPA. The assistance of an attorney can be helpful to assist you to motivate your claim under the CPA against the car dealership.

 

[Woodies]

Great info above and the CPA has become a lot powerful and beneficial to consumers. However they only weakness in the above statement is "a 2nd dealer SHOULD be able to point at KNOWN defects"! Thats were the whole argument will be. Between CPA, 2nd hand dealer and the warranty company I would really expect something to be resolved.


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[KVI]

It is a complex situation. The dealer is trying to assist and I will have to wait and see what they say they will cover and how much of it. The problem comes in as I have traded in my car. The dealer said they are willing to take the BMW back but I will have to re-finance the traded in car. Due to this, I am not sure what condition the car is in as they might have done stuff to the car.

I will have to wait and see what the dealer says but I cannot pay the total amount of the repairs and it is not a small amount. Will give feedback as I have to play the situation out and see what the dealer can do and is willing to do to get this situation resolved. Really a waste of time and hope to have this situation resolved soon.

 

[///Avi]

It's great that the dealer is assisting. Always helps. It is solely your choice what to do with the car though, so if you want to repair, then the dealer has to comply and if you want to return, then as you say it becomes a bit more complicated with the trade-in and re-financing. I am very interested to hear the outcome of this when you are sorted out. I have done a bit of reading on the CPA topic as I just purchased an N54 135i recently and also have a worry the turbos could go at some point.

All the best bud!

 

[///Avi]

It is a complex situation. The dealer is trying to assist and I will have to wait and see what they say they will cover and how much of it. The problem comes in as I have traded in my car. The dealer said they are willing to take the BMW back but I will have to re-finance the traded in car. Due to this, I am not sure what condition the car is in as they might have done stuff to the car.

I will have to wait and see what the dealer says but I cannot pay the total amount of the repairs and it is not a small amount. Will give feedback as I have to play the situation out and see what the dealer can do and is willing to do to get this situation resolved. Really a waste of time and hope to have this situation resolved soon.

Has this issue been resolved? Just curious to know the outcome. Hopefully everything worked out well

 

[Mia225]

It is a complex situation. The dealer is trying to assist and I will have to wait and see what they say they will cover and how much of it. The problem comes in as I have traded in my car. The dealer said they are willing to take the BMW back but I will have to re-finance the traded in car. Due to this, I am not sure what condition the car is in as they might have done stuff to the car.

I will have to wait and see what the dealer says but I cannot pay the total amount of the repairs and it is not a small amount. Will give feedback as I have to play the situation out and see what the dealer can do and is willing to do to get this situation resolved. Really a waste of time and hope to have this situation resolved soon.

Has this issue been resolved? Just curious to know the outcome. Hopefully everything worked out well

Yeah - turbos were replaced. But not through warranty. Kavir had to pay half and dealer paid the rest.

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[///Avi]

It is a complex situation. The dealer is trying to assist and I will have to wait and see what they say they will cover and how much of it. The problem comes in as I have traded in my car. The dealer said they are willing to take the BMW back but I will have to re-finance the traded in car. Due to this, I am not sure what condition the car is in as they might have done stuff to the car.

I will have to wait and see what the dealer says but I cannot pay the total amount of the repairs and it is not a small amount. Will give feedback as I have to play the situation out and see what the dealer can do and is willing to do to get this situation resolved. Really a waste of time and hope to have this situation resolved soon.

Has this issue been resolved? Just curious to know the outcome. Hopefully everything worked out well

Yeah - turbos were replaced. But not through warranty. Kavir had to pay half and dealer paid the rest.

Sent from my LG-H815 using Tapatalk

Thanks for the update bud. Would you know what it costs for the repair? I hear it's labor intensive


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[Mia225]

It is a complex situation. The dealer is trying to assist and I will have to wait and see what they say they will cover and how much of it. The problem comes in as I have traded in my car. The dealer said they are willing to take the BMW back but I will have to re-finance the traded in car. Due to this, I am not sure what condition the car is in as they might have done stuff to the car.

I will have to wait and see what the dealer says but I cannot pay the total amount of the repairs and it is not a small amount. Will give feedback as I have to play the situation out and see what the dealer can do and is willing to do to get this situation resolved. Really a waste of time and hope to have this situation resolved soon.

Has this issue been resolved? Just curious to know the outcome. Hopefully everything worked out well

Yeah - turbos were replaced. But not through warranty. Kavir had to pay half and dealer paid the rest.

Sent from my LG-H815 using Tapatalk

Thanks for the update bud. Would you know what it costs for the repair? I hear it's labor intensive


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Total cost came to around 24k

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[///Avi]

It is a complex situation. The dealer is trying to assist and I will have to wait and see what they say they will cover and how much of it. The problem comes in as I have traded in my car. The dealer said they are willing to take the BMW back but I will have to re-finance the traded in car. Due to this, I am not sure what condition the car is in as they might have done stuff to the car.

I will have to wait and see what the dealer says but I cannot pay the total amount of the repairs and it is not a small amount. Will give feedback as I have to play the situation out and see what the dealer can do and is willing to do to get this situation resolved. Really a waste of time and hope to have this situation resolved soon.

Has this issue been resolved? Just curious to know the outcome. Hopefully everything worked out well

Yeah - turbos were replaced. But not through warranty. Kavir had to pay half and dealer paid the rest.

Sent from my LG-H815 using Tapatalk

Thanks for the update bud. Would you know what it costs for the repair? I hear it's labor intensive


Sent from my iPhone using Tapatalk

Total cost came to around 24k

Sent from my LG-H815 using Tapatalk

Wow! The N54 life I guess. I will be prepared for that now. Thanks bud.


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[Moto_GP]

Single turbo ftw

 

[KVI]

Yeah, issue was resolved (Turbo boosting). Now stuck with Turbo Rattle that is very bad. Because the Turbo's were reconned and not replaced, Moto Technik did not pick up the turbo rattle. Trying to get it resolved as I was under the impression from them that the Recon will fix everything. But it didn't. Now hoping they can assist.

FRNR Midrand said they can do the kit and have done it before (I do importing so can get it here very quickly and cheap). Don't see why I have to pay for the stripping twice if Moto Technik should have fixed it in the first place. But another uphill battle I guess. Getting to the point that I want to sell the car because of these issues. Guess I learnt to be very careful with who I trust the car with as not everybody is as good as they claim. This is not a uncommon issue. Worldwide issue with N54.

Will update this thread as I get feedback and advise. Going to have to get it done at some point. As the people in the previous thread mentioned, ensure the arms are upgraded if you redoing turbo. Even new turbo from BMW will have the same issue at some point.

Kavir

---

Ebay link to repair kit below. Apologies if I am not allowed to paste external links here.

http://www.ebay.com/itm/BMW-335I-13...tem1a0b2a0b29:g:yUsAAOSwuxFYw38L&vxp=mtr#rwid

Going to order in the next 10 days so PM me if anybody else needs and I will order it one time.

Kavir

 

[///Avi]

Hey bud sorry to hear that there are more issues with the turbo. Don't give up on the car. But I can definitely understand how you feel.

The repair seems to be as big of a job as replacing the turbos. I hope they are going to pay for it. Good luck!

 

[Gizmo]

Well, feedback has really been unless from them. Feel like they should be bashed on social media for their lack of service. Will see how long my patience holds.

I done Turbo's in December and they do not seem to have any idea how to fix this. I told them I am in no rush so they can do it when they have space and time. As long as they get it done, but they do not want to take responsibility.

Can't somebody be contacted to have this issue resolved? I am sure there fall under some group that ensures they are up to standards, as I truly don't trust them to do anything correctly anymore.

So Moto technik forgot/don't know how to fix the turbo rattle? Who did the turbo reconditioning? Them or an outside source?

Its sad its gotten to the point where you just want to cut your losses. I see this sort of thing being the norm for 2nd and 3rd owners of these cars due to all the "untraceable" mods on offer which have severely shortened the life of these highly strung motors. 2nd and 3rd owners end up buying potential grenades which literally blow up in their faces a few short months after purchase. Its for reasons like this that I won't go further than my e46 in the BMW brand. Every BMW is now turbocharged so they are all susceptible to being overboosted and abused and turned into potential grenades. Buying a 2nd hand "stock" turbocharged bmw is like walking through a minefield.:thumbdo:

 

[KVI]

This is what happened. I had the option last year December to do recon which was a little cheaper or brand new. I chose Recon as I was told there is no difference. They then done the Recon (I was not told who actually done it), and fitted it back to the car. When it was time to fetch it, they then mention there is a turbo rattle but it is not major.

I am not a BMW specialist or know how to be a mechanic. I leave that to the people who do focus on it full time. At the time, I accepted the car as it was but told them that at some point, it needs to be resolved. They informed me that it is a common issue but they are still doing research into what can be done to get it sorted out. All I want is my problem to be resolved and I paid a lot of money to have it done in December and think it should have been done then.

 

[Gizmo]

Supply them with the rattle kit to install, they obviously know less than they led you to believe on the subject. You paid for the work already, they have to hold up their end and do the job properly.

The issue is you accepted it like that, now mototechnik think they have washed their hands of the issue...

 

[ver328i]

This is what happened. I had the option last year December to do recon which was a little cheaper or brand new. I chose Recon as I was told there is no difference. They then done the Recon (I was not told who actually done it), and fitted it back to the car. When it was time to fetch it, they then mention there is a turbo rattle but it is not major.

I am not a BMW specialist or know how to be a mechanic. I leave that to the people who do focus on it full time. At the time, I accepted the car as it was but told them that at some point, it needs to be resolved. They informed me that it is a common issue but they are still doing research into what can be done to get it sorted out. All I want is my problem to be resolved and I paid a lot of money to have it done in December and think it should have been done then.

Its a common problem yes but the fix has been out there for so long now. while they were doing the recon, one would expect them to sort out or prevent future rattle...parts are on ebay for cheap and the installation thereof has a diy instructional on youtube...