Hi Guys
Got an email today from Clear Strategy Company who are conducting a Aftersales survey on behalf of BMW.
They your car that is due for a service to test the level of service by using hidden cameras on someone who poses as a customer.
They give you a loan car for the day and they ensure that everything is done on your car as expected. The only requirement is that it has to be under motorplan.
My question, has anybody heard of these guys and whether BMW conducts such surveys? I don't want to blindly hand my car over to someone I have not checked out first.
Thanks
Got an email today from Clear Strategy Company who are conducting a Aftersales survey on behalf of BMW.
They your car that is due for a service to test the level of service by using hidden cameras on someone who poses as a customer.
They give you a loan car for the day and they ensure that everything is done on your car as expected. The only requirement is that it has to be under motorplan.
My question, has anybody heard of these guys and whether BMW conducts such surveys? I don't want to blindly hand my car over to someone I have not checked out first.
Thanks