ASH M
Active member
Hey Guys,
Well it's been a while since one of these MP issues popped up on the forum. So I hope I'm not opening up a can of worms here :fencelook:
But just want to share my experience with BMW lately.
Off the bat I will go out and say it, my vehicles MP was not cancelled because of any performance modifications. The M3's got stage 2 software that was loaded/flashed via the OBD port, for the last 5 years. Even when BMW loaded their anti-tuning software after a service, I had it removed and my software reloaded onto the ecu.
As per norm, I'd remove all of the mods before the vehicle goes in. However this time around, the vehicle had been sitting for most of the year and did +/- 3k kms in the last year and was due for it's last service before my MP contract came to it's end.
Since I've paid around R38k in the past two years for my MP extension, and didn't go into BMW once. I saw the need to not only get the service done but the brakes (they needed replacing), throttle actuators, diff, clutches and other potential future failures that are common to the e9x M3 looked at. My central locking also just packed in, so that needed attention.
I think that this was misinterpreted, as after booking the car in BMW contacted me and said they waiting for the PUMA report to be approved from BMW SA's MP division, due to the cost associated will all of the repairs on the car. Well I've never claimed on the car before, it just went in for it's service and that was it. This was the first time for claims on the MP, actually the car doesn't even have 40k kms, despite its age.
Anyway, the service was carried out and a few days later I get a call from the service adviser that BMW Germany has detected that I've exceeded the top speed limiter and BMW SA will be in contact with me. They couldn't give me a figure, but mentioned it was in excess of 270km/h. Well my vehicle was modified, with the top speed limiter removed, can't tell you if I exceeded this :fencelook:. But I know my rev limiter was never touched, and I know a stored trigger code on the ECU will only be there after 300km/h. So I have to eat humble pie, and take my losses, it was a risk I took after all.
So about 2 weeks pass, I went in and checked the car just to make sure they not using it and it's parked undercover. But chose not to fetch it, because the time they kept it meant my MP time was running away from me. If they went ahead with the repairs, rather it be there with the MP finished due to their time wasting.
Anyway, I finally received an email for BMW, here's a little paragraph from them:
" We refer to the above and our recent investigations herein.
Kindly note that BMW (South Africa) (Ply) Ltd (herein referred to as "BMW SA)") has conducted a diagnostic analysis of the electronic data pertaining to your vehicle. The data shows clear evidence of "over-reving" of the engine beyond the vehicle's design specification limits which
amounts to abuse and/or misuse of the vehicle.
Due to the above findings we hereby notify you that the Motorplan on this vehicle is cancelled."
I was like :RedNo: and :roflol: because how can I possibly over-rev the car if the stock limiters were in place.
So they can't and provide me with proof, but told me that no performance enhancing software was found, just that the car over-revved at some point which they picked up. I wanted to get my lawyer involved, but I'm already down hatch for MP extension costs. Lawyer costs will just add to the kitty, and nothing might come of it.
There you have it, MP cancelled due to misuse and/or abuse. Nice one BMW :clapper:
After chatting to many e9x M3 owners, they also experienced similar run-ins with BMW SA. Modded and stock that is. Apparently, it's only happened on a big claim with MP.
Feel BMW isn't playing fair? I think so...
Well it's been a while since one of these MP issues popped up on the forum. So I hope I'm not opening up a can of worms here :fencelook:
But just want to share my experience with BMW lately.
Off the bat I will go out and say it, my vehicles MP was not cancelled because of any performance modifications. The M3's got stage 2 software that was loaded/flashed via the OBD port, for the last 5 years. Even when BMW loaded their anti-tuning software after a service, I had it removed and my software reloaded onto the ecu.
As per norm, I'd remove all of the mods before the vehicle goes in. However this time around, the vehicle had been sitting for most of the year and did +/- 3k kms in the last year and was due for it's last service before my MP contract came to it's end.
Since I've paid around R38k in the past two years for my MP extension, and didn't go into BMW once. I saw the need to not only get the service done but the brakes (they needed replacing), throttle actuators, diff, clutches and other potential future failures that are common to the e9x M3 looked at. My central locking also just packed in, so that needed attention.
I think that this was misinterpreted, as after booking the car in BMW contacted me and said they waiting for the PUMA report to be approved from BMW SA's MP division, due to the cost associated will all of the repairs on the car. Well I've never claimed on the car before, it just went in for it's service and that was it. This was the first time for claims on the MP, actually the car doesn't even have 40k kms, despite its age.
Anyway, the service was carried out and a few days later I get a call from the service adviser that BMW Germany has detected that I've exceeded the top speed limiter and BMW SA will be in contact with me. They couldn't give me a figure, but mentioned it was in excess of 270km/h. Well my vehicle was modified, with the top speed limiter removed, can't tell you if I exceeded this :fencelook:. But I know my rev limiter was never touched, and I know a stored trigger code on the ECU will only be there after 300km/h. So I have to eat humble pie, and take my losses, it was a risk I took after all.
So about 2 weeks pass, I went in and checked the car just to make sure they not using it and it's parked undercover. But chose not to fetch it, because the time they kept it meant my MP time was running away from me. If they went ahead with the repairs, rather it be there with the MP finished due to their time wasting.
Anyway, I finally received an email for BMW, here's a little paragraph from them:
" We refer to the above and our recent investigations herein.
Kindly note that BMW (South Africa) (Ply) Ltd (herein referred to as "BMW SA)") has conducted a diagnostic analysis of the electronic data pertaining to your vehicle. The data shows clear evidence of "over-reving" of the engine beyond the vehicle's design specification limits which
amounts to abuse and/or misuse of the vehicle.
Due to the above findings we hereby notify you that the Motorplan on this vehicle is cancelled."
I was like :RedNo: and :roflol: because how can I possibly over-rev the car if the stock limiters were in place.
So they can't and provide me with proof, but told me that no performance enhancing software was found, just that the car over-revved at some point which they picked up. I wanted to get my lawyer involved, but I'm already down hatch for MP extension costs. Lawyer costs will just add to the kitty, and nothing might come of it.
There you have it, MP cancelled due to misuse and/or abuse. Nice one BMW :clapper:
After chatting to many e9x M3 owners, they also experienced similar run-ins with BMW SA. Modded and stock that is. Apparently, it's only happened on a big claim with MP.
Feel BMW isn't playing fair? I think so...
