Motorplan no longer covers alignment

KevM

Active member
Just took my car in for a service and was informed that as of May the motorplan no longer covers wheel alignment.
Anyone else heard of this?
 

335i MTX

Member
Yup! Makes no difference to me though cos the dealership I usually did it at screwed it up both times. I'd rather go to twt and pay. They're quite reasonably priced too. I don't remember the price but I recall it was well worth it. Most importantly TWT always got it right.
 

WIDEOPN-X5

Well-known member
Frankly I would put this in the win column!! SMG did the alignment on the X3 at 6900km when I bought the car as a demo and at 17k odd km, the front tyres were canvas on the inside.

Now after the accident, they wanted to charge the panel beater (wait for it......) R 1500.00 for alignment :skit::skit:

Tyremart Pinetown ftw. R260.00 and I got upwards of 45000km on my second set of tyres....
 

JohnLod

///Member
Hi every one,

That it is correct, motor plan doesn't cover wheel alignment. However, if it is found that there are components worn e.g., a ball joint etc. which can have an impact on the wheel alignment then motor plan should cover the wheel alignment in conjunction to the repair done.
I just want to point out that in a great deal of cases that I have found that tire pressures were not correct or rims damaged which is impact which is accident damage and naturally not covered by motor plan any way. I have done my own tests in our area by comparing the pressures form the different garages around us and it is frightening how in some cases there is a big difference in what their gauges read in relation to ours. We have ours checked from time to time but the garages generally buy it and install it and then never have them checked. Other point is also to check your tyre pressures when cold is actually the correct why of doing it.
If one thinks about it, wheel alignment won't actually change unless the geometry of the suspension has changed which would be due to wear or damage.
 

tman

Well-known member
Lol, you can buy vouchers on Groupon to get alignment and balancing done for like R150.
 

KevM

Active member
I just paid to get it done at the dealers...was about R615 so more expensive but since the wear was pretty even since the last time they did it, decided to stick with them.
Strange part is the rear camber is quite different from the previous setting and both are different from the target data ... will query this with them tomorrow.


John@Leo Haese Pretoria BMW said:
Hi every one,

That it is correct, motor plan doesn't cover wheel alignment. However, if it is found that there are components worn e.g., a ball joint etc. which can have an impact on the wheel alignment then motor plan should cover the wheel alignment in conjunction to the repair done.
I just want to point out that in a great deal of cases that I have found that tire pressures were not correct or rims damaged which is impact which is accident damage and naturally not covered by motor plan any way. I have done my own tests in our area by comparing the pressures form the different garages around us and it is frightening how in some cases there is a big difference in what their gauges read in relation to ours. We have ours checked from time to time but the garages generally buy it and install it and then never have them checked. Other point is also to check your tyre pressures when cold is actually the correct why of doing it.
If one thinks about it, wheel alignment won't actually change unless the geometry of the suspension has changed which would be due to wear or damage.

The challenge I have with this is that when I bought the car the motorplan covered alignment....it leave a bit of a bad taste to have this benefit cancelled.
I can understand if they implement this on new vehicles sold but I paid for a vehicle with a motorplan that previously covered alignment... what could they remove next, sorry we don 't cover attending to rattles :RedNo:
 

JohnLod

///Member
KevM said:
I just paid to get it done at the dealers...was about R615 so more expensive but since the wear was pretty even since the last time they did it, decided to stick with them.
Strange part is the rear camber is quite different from the previous setting and both are different from the target data ... will query this with them tomorrow.


John@Leo Haese Pretoria BMW said:
Hi every one,

That it is correct, motor plan doesn't cover wheel alignment. However, if it is found that there are components worn e.g., a ball joint etc. which can have an impact on the wheel alignment then motor plan should cover the wheel alignment in conjunction to the repair done.
I just want to point out that in a great deal of cases that I have found that tire pressures were not correct or rims damaged which is impact which is accident damage and naturally not covered by motor plan any way. I have done my own tests in our area by comparing the pressures form the different garages around us and it is frightening how in some cases there is a big difference in what their gauges read in relation to ours. We have ours checked from time to time but the garages generally buy it and install it and then never have them checked. Other point is also to check your tyre pressures when cold is actually the correct why of doing it.
If one thinks about it, wheel alignment won't actually change unless the geometry of the suspension has changed which would be due to wear or damage.

The challenge I have with this is that when I bought the car the motorplan covered alignment....it leave a bit of a bad taste to have this benefit cancelled.
I can understand if they implement this on new vehicles sold but I paid for a vehicle with a motorplan that previously covered alignment... what could they remove next, sorry we don 't cover attending to rattles :RedNo:



Hi,

on the topic of rattles, strictly speaking motor plan doesn't cover rattles, only warranty does (first 2 years). We generally have to get authority or goodwill or have to quote the client when attending to rattles.
 
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