M Fest card refund

rsgordini

Active member
Hey guys. Which site do we need to go to get a refund?

Stupid card system from M festival.. :dunnoanymore:
 

TurboLlew

Honorary ///Member
I struggle to understand why they forced this on people. It was taking just as long as card transactions and longer than a normal 'tap and go' transaction. This is not a problem at events at Kyalami.

This is for the benefit of the event organizers only (maybe at a stretch) who now don't have to bother engaging with networks in theory... and in practice, this was not an event held in the middle of nowhere eg: Afrika Burn. You still needed to load the money onto the card using cash (which you could have used directly with a vendor and not had the overhead) or card (saving on congestion how?)

Looking at the T's and C's

Requesting your money back requires a R20 service fee (over and above the R15 for the card) and only within 14 days

The card is NOT USABLE at any other howler event and is event specific.

There is an ONLINE CONVENIENCE FEE to load online as opposed to an actual person doing actual work in front of you which is somehow free (ticketmaster scam model)

An expensive solution to a non-existent problem that the event-goer is liable for... and the agency is probably taking a massive comm from...
 

M3turbo

Member
Not cool to hear about the service fee.

Its probably a nice way to bill vendors/service providers a fixed percentage of their sales.
Could possibly be quite profitable for the organizers?
 

Bernard///M3

BMW Car Club Member
One of the vendors told us that they weren't charged a fixed amount to have stand there but a percentage of their sales.
 
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