They use conditional based servicing these days, no more at certain mileage the do a full service, the on board computer let's them know what needs to be done.
Example my dads f10, obc showed it needed an oil service. But it also showed that in like 2500 kms needs brakes, so he told them to do both while it was in. They wouldn't do it, had to book it in again for the brakes 1 month later. Its such a pai
Sent from my GT-P5100 using Tapatalk 4