The draft code of conduct for competition in South African Automotive Industry is proposing to do away with standard Motorplans, Warranties etc.
The code seeks to achieve
- Removal of restrictions on the provision of maintenance and service wotk of vehicles whilst under warranty
- OEMs to separate the costs of a vehicle from the costs of Maintenance & Service Plans at the point of sale of a vehicle.
Consumer's choice to
- purchase a new motor vehicle separately from a Maintenance Plan, Service Plan and Extended Warranty
- select the duration of a Maintenance Plan, Service Plan and Extended Warranty on newly purchased vehicle
- use any repair for non-warranty service, maintenance and replacement of parts not covered by a warranty during the warranty period. This will not have an effect of voiding or canceling the OEM warranty. In these instances, the OEM is not obliged to pay for the repair work
- use any independent service provider for Warranty work during the warranty period, provided that the independent service provider uses an Original or Identical Spare Part. In such instances, OEM and Insurer shall not withhold payment to the independent service provider
Maintenance by independent service providers
- Independent service providers shall be entitled to effect maintenance and repair to a consumer's motor vehicle whilst it is still under Warranty or covered by Maintenance Plan, Service Plan or Extended Warranty
- Insurers shall not withhold payment to independent service providers who effect repair and maintenance work on a vehicle whilst the motor vehicle is under a Maintenance Plan, Service Plan, Warranty and Extended Warranty
- OEM shall make available to independent service providers, at no cost, all technical maintenance information relating to its motor vehicles. Such information includes but is not limited to the following: technical manuals, wiring diagrams, diagnostic trouble codes, software calibration, operational software, data record information, component and diagnosis information
A code of conduct for the local car industry could give SA motorists more choice. Should this Code of Conduct become law (the draft is open for public comments until 03 November 2017).
https://cdn.24.co.za/files/Cms/General/d/6597/1433b5f19f444ea9942a83d700c73910.pdf
The code seeks to achieve
- Removal of restrictions on the provision of maintenance and service wotk of vehicles whilst under warranty
- OEMs to separate the costs of a vehicle from the costs of Maintenance & Service Plans at the point of sale of a vehicle.
Consumer's choice to
- purchase a new motor vehicle separately from a Maintenance Plan, Service Plan and Extended Warranty
- select the duration of a Maintenance Plan, Service Plan and Extended Warranty on newly purchased vehicle
- use any repair for non-warranty service, maintenance and replacement of parts not covered by a warranty during the warranty period. This will not have an effect of voiding or canceling the OEM warranty. In these instances, the OEM is not obliged to pay for the repair work
- use any independent service provider for Warranty work during the warranty period, provided that the independent service provider uses an Original or Identical Spare Part. In such instances, OEM and Insurer shall not withhold payment to the independent service provider
Maintenance by independent service providers
- Independent service providers shall be entitled to effect maintenance and repair to a consumer's motor vehicle whilst it is still under Warranty or covered by Maintenance Plan, Service Plan or Extended Warranty
- Insurers shall not withhold payment to independent service providers who effect repair and maintenance work on a vehicle whilst the motor vehicle is under a Maintenance Plan, Service Plan, Warranty and Extended Warranty
- OEM shall make available to independent service providers, at no cost, all technical maintenance information relating to its motor vehicles. Such information includes but is not limited to the following: technical manuals, wiring diagrams, diagnostic trouble codes, software calibration, operational software, data record information, component and diagnosis information
A code of conduct for the local car industry could give SA motorists more choice. Should this Code of Conduct become law (the draft is open for public comments until 03 November 2017).
https://cdn.24.co.za/files/Cms/General/d/6597/1433b5f19f444ea9942a83d700c73910.pdf