Just to close of this thread
the Dealer Algoa Toyota refunded us our money and apologised.
they did try their level best to make sure we were satisfied. i have heard nightmare stories of dealerships but at least this one made sure we the customer was satisfied.
i would recommend them to anyone. cars can sometimes be a gamble, we bought one with FSH clean condition yet it gave problems ( this is no fault of the dealership i really doubt they could have foreseen the problem ).
We ended our deal with a handshake and parted ways amicably.
hope this report helps someone in the future.