discussion The Road to Hell is Paved with Good Intentions

[Mr Krabs]

So much advice to buy a newer model, Japanese car on the other thread, since it's for your parents and you settle for a 118i.

You seem to like problems in general.

Yes, it was considered. But the car didn't have run flats which was a problem for them. It wasn't intended for us 😞 to have problems.

 

[TurboLlew]

My parents are upset and attribute their frustrations to my hindsight and hastiness regarding this car purchase. They realize that this is not a winning battle and feel that I contributed to the situation. Time is against all of us due to work comminent and university exams. They want to hear from BMW Bloem about the issues. While they may decide to live with the tires and headlight, the rims are a concern. They want them properly replaced or repaired to maintain the motor plan, but they won’t be covering the costs for either.

Yes, it was considered. But the car didn't have run flats which was a problem for them. It wasn't intended for us 😞 to have problems.

How will they live with the tyres on this car if they specifically wanted runflats? Either way I think everyone has now given you a framework to give the car back. You're gonna lose the costs for the inspections but they should refund transportation costs and all the other associated delivery costs.

Out of interest could you post the Screan and Dekra reports. I don't think I've seen a Screan report before.

 

[TurboLlew]

...
I did an investigation and found that our workshop did pick up that the wheels are bent and did inform the previous manager at Audi pre owned,

He unfortunately did not have it fixed as he was supposed to and is not working for us anymore.

This Audi dealership is also stuck with 1990s excuses. This is one of the oldest cop outs in the auto industry. Any promises made that are not honoured or things misrepresented that are caught afterwards, and miraculously that particular salesman or manager or workshop employee is not working there anymore...

 

[YozTruly]

This Audi dealership is also stuck with 1990s excuses. This is one of the oldest cop outs in the auto industry. Any promises made that are not honoured or things misrepresented that are caught afterwards, and miraculously that particular salesman or manager or workshop employee is not working there anymore...

 

[///M Individual]

Yes, it was considered. But the car didn't have run flats which was a problem for them. It wasn't intended for us 😞 to have problems.

Yet the BMW you bought doesn't have runflats either.

Why didn't you post the link of the car here before pulling the trigger? We have many members that would have spotted the Chinese tyres at least and told you to stay far away.

Agree with the guys CANCEL the deal unless Audi agree to replace all tyres with runflats and you get confirmation that Motorplan will still be in tact.

 

[Spanky]

This just sucks.

If I were you, I wouldn't continue to involve myself with family car purchases. Let your parents navigate their own way, make their own mistakes.

I realise you're only trying to help your parentals, which is commendable, but it's just not worth the stress and resulting relationship tensions when something unexpected inevitably pops up.

Godspeed, young padawan.

 

[Sabretooth tiger]

Please take this with the best intend in mind. I don't think you and your folks should do things like this with so much haste in future and ignoring solid advice. First the WBC deal and now this. Buying a car unseen is never a good idea. If you do not have someone trust worthy then buy a car nearer and even then I feel you either should know what you looking at or take someone with that does. No way your folks could not have found a suitable car locally. A lot of good advice was given from your original post on the e90 and you seem not to take much of it to heart.

The way I see it fight to have the deal reversed or have the rims repaired, run flats fitted and the light sorted on BMW Bloem and Audi's pockets. You will not get away from this without paying school fees and in my opinion kind of shouldn't, so a lesson can be learned. Pay the bankfees if the deal is reversed and use the entire journey as a learning curve.

 

[Mr Krabs]

Thank you everyone. I really appreciate it and it's very kind of you. I understand, where everyone is coming from. I appreciate it all. My parents says hear what BMW Bloem says. I spoke to BMW South Africa, and they are conducting an investigation. They confirmed via the VIN number that the car uses run-flats.

 

[tamgoem]

Oh my, the shock, the horror.

It is a used car not a new car.

 

[TBP88]

Again, you've been advised elsewhere, if it's for your folks, honestly, get a Suzuki, assuming they have no kids a 2 door jimny is probably perfectly fine and funky.

If they want more space get a grand vitara or a fronx. As I said elsewhere, cheap and cheerful. I'd *100%* not buy a 4yr old BMW for my non-car folks. Motorplans expire, BMWs are expensive to run and the lower end models get treated like shit (I'd not be shocked if a 4yr old BMW was one on one of those absurd finance deals I detailed elsewhere).

 

[modocrat]

Oh my, the shock, the horror.

It is a used car not a new car.

So what you're saying is; we as consumers should accept a sub-par premium-brand vehicle purchased from a premium-brand dealership? Obviously a used car will have some niggles but definitely not shit like this.

 

[Demontec]

Hi Bud

I'm sorry to hear of your misfortune! I haven't had the time to go through everyone's posts so apologies if I am repeating what was already said.

I had a very similar issue when purchasing my last F30 from Nissan Ballito. The car was apparently only serviced/maintained at BMW Pietermaritzburg before this. During the purchase the car was Dekra passed and went to BMW Ballito for the inspection and motorplan transfer which took a few hours. I took delivery and within a month the front brakes and discs had to be changed. BMW Centurion then called me to advise that the suspension is being excluded from the MP going forward as there were aftermarket (Old rusty) brake discs and pads fitted to the front & rear of the vehicle.

I involved Nissan Ballito and BMW SA for a response and when I could see that I was getting nowhere I logged a case with MIOSA and forwarded them all of the email correspondence with Nissan and BMW. Within 3 days I had resolution and Nissan Ballito was given a timeframe in which to provide positive resolution or face a hefty fine.

2 weeks later the brake discs and pads were changed at BMW Centurion at Nissan Ballito's account.

So in short, you're not stuck with it.

 

[Mr Krabs]

Hi Bud

I'm sorry to hear of your misfortune! I haven't had the time to go through everyone's posts so apologies if I am repeating what was already said.

I had a very similar issue when purchasing my last F30 from Nissan Ballito. The car was apparently only serviced/maintained at BMW Pietermaritzburg before this. During the purchase the car was Dekra passed and went to BMW Ballito for the inspection and motorplan transfer which took a few hours. I took delivery and within a month the front brakes and discs had to be changed. BMW Centurion then called me to advise that the suspension is being excluded from the MP going forward as there were aftermarket (Old rusty) brake discs and pads fitted to the front & rear of the vehicle.

I involved Nissan Ballito and BMW SA for a response and when I could see that I was getting nowhere I logged a case with MIOSA and forwarded them all of the email correspondence with Nissan and BMW. Within 3 days I had resolution and Nissan Ballito was given a timeframe in which to provide positive resolution or face a hefty fine.

2 weeks later the brake discs and pads were changed at BMW Centurion at Nissan Ballito's account.

So in short, you're not stuck with it.

Thank you. BMW Constantia said a few min. ago that reparing rims shouldn't affect MP. They said they are waiting on BMW SA's input. I mentioned about MIOSA, but folks couldn't believe it.

 

[TurboLlew]

Guys the Dekra at WBC/Dealers vs. what you do for private to private finance as the 101pt check are chalk and cheese. I know we have had this discussion numerous times before. Most reports will also not point out 'normal' wear and tear and this definition varies from person to person in terms of what is acceptable or excessive. That is why I am interested to see this Screan report.

The reports will only tell you the current condition and you will have to go and find additional info yourself (Eg Vindocs). VERY FEW of these vehicles will have no damage or repair history if they present as flawless at 50000km. It is just not how the 'act' of using a car works. Again, everyone is hung up on 'no comments' but perfectly happy to drive a car with hidden repair work or poor repair work.

What is also very scaly is that these dealers are perfectly capable of pulling up every detail of a car's past and can point out every visual flaw come trade in time BUT conveniently forget it or "are unaware" when the time comes to sell... even things that are visible just by virtue of having eyes or ears.

 

[TBP88]

Again, the dealers are already proving to be shady and have essentially hidden defects from you. This is not a "let us fix it for you" situation. It's a "the deal is off" situation, might cost you a few grand, maybe even R5 or 10k at the end of the day. It's better than having a problem car on your hands.

It's 4yrs old, it has 3 bent rims, crap tier tyres and a dodgy lightbulb. Do you really think that's the full extent of the issues the car has? I'd be astonished if it doesn't have a whole range of more issues that may take months to become apparent and at a point where returning the car is no longer an option.

 

[TurboLlew]

Thank you. BMW Constantia said a few min. ago that reparing rims shouldn't affect MP. They said they are waiting on BMW SA's input. I mentioned about MIOSA, but folks couldn't believe it.

In Demontec's example that is standard practice: The lights on this vehicle and any associated electronics plus probably anything connected to the module will be excluded in future. That may not seem like a big deal to have a burn mark on your lights but to give you an idea of what an actual motorplan repair looks like, my F90's headlight replacement under plan for a failed DRL (not even all the laser goodies and modules) was over R40K... That is actually a lot of potential future risk you are taking on if they have to void portions (or all) of the plan.

The only palatable outcome here is to get the deal cancelled failing which they must agree to rectify everything to BMW's standards and give you confirmation that it will have a full plan going forward

 

[Mr Krabs]

Guys the Dekra at WBC/Dealers vs. what you do for private to private finance as the 101pt check are chalk and cheese. I know we have had this discussion numerous times before. Most reports will also not point out 'normal' wear and tear and this definition varies from person to person in terms of what is acceptable or excessive. That is why I am interested to see this Screan report.

The reports will only tell you the current condition and you will have to go and find additional info yourself (Eg Vindocs). VERY FEW of these vehicles will have no damage or repair history if they present as flawless at 50000km. It is just not how the 'act' of using a car works. Again, everyone is hung up on 'no comments' but perfectly happy to drive a car with hidden repair work or poor repair work.

What is also very scaly is that these dealers are perfectly capable of pulling up every detail of a car's past and can point out every visual flaw come trade in time BUT conveniently forget it or "are unaware" when the time comes to sell... even things that are visible just by virtue of having eyes or ears.

Audi unable to give us Dekra report now. Gave us the 60 day road worthy test. I attached a PDF version of the Screan report.

 

[TBP88]

In Demontec's example that is standard practice: The lights on this vehicle and any associated electronics plus probably anything connected to the module will be excluded in future. That may not seem like a big deal to have a burn mark on your lights but to give you an idea of what an actual motorplan repair looks like, my F90's headlight replacement under plan for a failed DRL (not even all the laser goodies and modules) was over R40K... That is actually a lot of potential future risk you are taking on if they have to void portions (or all) of the plan.

The only palatable outcome here is to get the deal cancelled failing which they must agree to rectify everything to BMW's standards and give you confirmation that it will have a full plan going forward

Even if they agree today, I'd not be surprised if they "magically" find some issue in a few months time that voids some portion of the motorplan, or if they refuse to extend plan (not sure what the real point is of getting a car with just a few months of plan left if you're not going to extend? depending on when in 2020 the car is from).

@Op, this is a shitty situation but I'm relatively confident that if you do take this car, with what we've seen here, it will bite you in the future. We've already discussed how these "independent" checkers are anything but. If you want to truly have a car inspected you're better off asking a knowledgeable forumite to have a look and take as many pics as possible. I haven't followed all of these threads you've had, but TBH if this car is for your folks I really don't see why you'd hunt for a 4yr old BMW (unless it was the deal of the century, which this clearly isn't). Old toppies want a car that runs, isn't too thirsty and can be serviced affordably. This does not tick those boxes.

 

[Mr Krabs]

In Demontec's example that is standard practice: The lights on this vehicle and any associated electronics plus probably anything connected to the module will be excluded in future. That may not seem like a big deal to have a burn mark on your lights but to give you an idea of what an actual motorplan repair looks like, my F90's headlight replacement under plan for a failed DRL (not even all the laser goodies and modules) was over R40K... That is actually a lot of potential future risk you are taking on if they have to void portions (or all) of the plan.

The only palatable outcome here is to get the deal cancelled failing which they must agree to rectify everything to BMW's standards and give you confirmation that it will have a full plan going forward

So if I am understanding correctly.
1) Deal Cancellation: The ideal outcome would be to cancel the purchase deal entirely if Audi Bloem & BMW Bloem is unable or unwilling to meet BMW’s warranty and maintenance standards.
2) Rectification and Confirmation: If canceling the deal isn’t possible, they should agree to make necessary adjustments so the car meets BMW’s standards. This would include providing written confirmation that the vehicle will continue with a complete warranty or motor plan, assuring full future coverage.

 

[Mr Krabs]

Even if they agree today, I'd not be surprised if they "magically" find some issue in a few months time that voids some portion of the motorplan, or if they refuse to extend plan (not sure what the real point is of getting a car with just a few months of plan left if you're not going to extend? depending on when in 2020 the car is from).

@Op, this is a shitty situation but I'm relatively confident that if you do take this car, with what we've seen here, it will bite you in the future. We've already discussed how these "independent" checkers are anything but. If you want to truly have a car inspected you're better off asking a knowledgeable forumite to have a look and take as many pics as possible. I haven't followed all of these threads you've had, but TBH if this car is for your folks I really don't see why you'd hunt for a 4yr old BMW (unless it was the deal of the century, which this clearly isn't). Old toppies want a car that runs, isn't too thirsty and can be serviced affordably. This does not tick those boxes.

Yeah it is really shitty. I don't want to have portions of the motorplan voided. Technically it is for the whole family of 5. We're small people. So it fit inside the 1 series (2020) fine. Motor plan expires on the 20th Oct next year.