The Consumer Protection Act made easy (BOOK)

[maximus]

Consumer Protection Act made easy, The
ISBN 9780620449878

The new Consumer Protection Act is set to change the face of business in South Africa. Businesses may now be held liable for defective products on a no-fault basis and be fined up to R1 million for contravening the provisions of the Act.

The Consumer Protection Act Made Easy, compiled by Advocate Neville Melville (the former banking ombudsman) extracts the essence of the Act and rearranges the sections into a more user friendly order, making it easier to navigate through the Act. It also includes sections on plain language, franchises and dealing with difficult customers.

This is an essential guide for every business offering any kind of service to the South African consumer. As a business owner or manager this book will help you to:

Understand the Act,
Know your obligations, and,
Protect your business.

Title: The Consumer Protection Act made easy
Author: Adv. Neville Melville
ISBN: 978-0-620-44987-8
Book specifications: Soft cover 210 mm x 148 mm 212 pages

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Keen to get myself accustomed to this new act....

 

[Twinz]

Fantastic :thumbs:
Thx Max:ty:

 

[maximus]

I wonder if it's available at Exclusive Books :thinking: must pop by someday!

 

[Thunder]

:thumbs::thumbs:

 

[Dippies]

:thumbs::ty:

 

[Coisman]

:thumbs:

 

[Rolf]

Wonder if its available for download .... PDF or Kindle :idea:

 

[Jerez]

Finally... Even though they are about 20yrs late. Power to the people. If its not for for purpose, send it back

 

[moranor@axis]

I really hope this goes a long way to promote ethical business in SA

 

[Rolf]

Ethical business can only be conducted by concience .....
If you try and enforce it, people will always try and find a way :thumbdo: