SUPA QUICK HQ RESPONDS: MY COMPLAINT

[andrewbuch]

i have always found supaquick supa rubbish. been to 3 different ones (2 durban, 1 centurion) and each time got screwed badly.

1) used tyres sold as new
2) tyre repaired without removing the tyre (the push in and plug) on a high performance car.
3) balancing and alignment so bad that i bounced back to durban from jhb.

Went straight to twt to get it done properly. I will never ever go to a supaquick again. i hope they are reading this thread as this is just another example of their pathetic attitude and lack of service. as for their reply to you. i think its the most ridiculous reply i have ever read.
:thumbdo:

I have had good service from superquick Illovo (Now sandhurst) so its not all of them. Have gotten the Jeeps tires from here (R10K) as well as the tires on my BMW (2 a few years ago & another 2 last year) and shocks as well (2 when we got the car & 2 last year) also got 1 tire for the wifes corsa there & they were more than happy to just supply the one & then take the spare tire and fit it to the other rim as it was new and they also have free coffee

 

[andrewbuch]

Well done on taking Supa Quick on. :thumbs:

My experiences with both TWAT and Supa Quick have been superb, we have a great relationship with the Cape Town TWAT where my dad purchases many tyres for the Porsche and I had the Smart's tyres (R6500 worth might I add) done at Supa Quick in Montagu Gardens/Canal Walk and the service was mind-blowingly good on both occasions I went there (First time to replace fronts and second a week later when I accidentally wrote off the rear tyres).

So it just goes to show you cannot tarnish the Supa Quick brand because of one person's actions. That person should be held accountable and I hopen Karen sorts this out.

Mike

OP, you may want to shorten the subject of the thread as its causing posting issues.

:thumbs:

I wont just stop going to super quick because one had a bad experience, But I will not go to the specific Cresta one.

 

[Wes]

This is the tyre that the guy at supa quick took issue with..



the others are all fine, as can be seen here

http://www.bmwfanatics.co.za/showthread.php?tid=33757

So ya, i think thats the the end of the Supa Quick thing hey. Thanks for all the comments and feedback, and to the guys who supplied me with the contact details for Karyn at Supa Quick :thumbs:

 

[Sabretooth tiger]

think you should post us some pics of your ride with the new wheels on, I like that wheel.

 

[Wes]

think you should post us some pics of your ride with the new wheels on, I like that wheel.

check the link in my last post :rollsmile:

 

[Sabretooth tiger]

think you should post us some pics of your ride with the new wheels on, I like that wheel.

check the link in my last post :rollsmile:

:ty::excited: