:cursin: :cursin: :cursin: :cursin: :cursin:
Im glad to say after 4weeks of crap i finally received a brand new radiator from SILVERTON radiators in Springs as they now do keep stock since my incident with AUTO FEVER in webber str Johannesburg.
I am totally dissapointed in AUTO FEVER and ill never deal with them again and i wouldnt suggest anyone i know to ever buy from them, I phoned in 3 weeks ago and NATHAN told me he could get me a new one for R3500 but had to come pay for it up-front, so off i went paid it in full and left my old radiator as a sample. After a week he couldnt help me so wanted my money back, excuse after excuse and 2 weeks later i have still not received my money. I have been to AUTO FEVER more than six times, tried to speak to the owner but no luck he was always in a meeting or to busy to see me or just left when i arrive, i have spoken to the accounts department which apologized dearly for any inconvenience and they promised me by Friday and on Friday they promised me a EFT will be done Monday the 13th December 2010 when they open first thing. Hell yeah and it is wednesday already and no money. So i suggest you guys watch out when you really need to do business with them as I wouldnt recommend it AT ALL. To me it is totally un-acceptable doing business like this. I feel i have to warn you so you dont get treated the same way so watch out. I hate people doing funny business like this and i am out R3500 with a company that gets mentioned in all the forums ive been too even got the number on this forum. Even in the news paper so people trust them to get what they paid for or the cash money returned when you pass them. They didn't even return my old radiator as they promised.
I think i should see a lawyer and crank them so everyone can see how they operate, fast to take the cash but slow to refund when they cant help.
Is there any other sites where one can complain and make the public aware of deals like these.
Did i phone in to get a quote and confirm availability - yes i did.
Did i pay for the spares in cash up front - yes i did.
Did i phone in a visit them more than 3 times the first week and enquired about the spare part - yes i did.
Did they promise me my money back more than two weeks ago after they saw they under quoted me and couldn't supply me the radiator and keep to the agreement that they would refund me - NO THEY DIDN'T.
DID i complain - yes i did and NOT once did the owner want to speak to me and believe me ive been back to them more than six times and i was just given a new date and excuses why i could not be paid there and then.
SO IM REALLY PISSED OFF - I WANT MY MONEY BACK.
Im glad to say after 4weeks of crap i finally received a brand new radiator from SILVERTON radiators in Springs as they now do keep stock since my incident with AUTO FEVER in webber str Johannesburg.
I am totally dissapointed in AUTO FEVER and ill never deal with them again and i wouldnt suggest anyone i know to ever buy from them, I phoned in 3 weeks ago and NATHAN told me he could get me a new one for R3500 but had to come pay for it up-front, so off i went paid it in full and left my old radiator as a sample. After a week he couldnt help me so wanted my money back, excuse after excuse and 2 weeks later i have still not received my money. I have been to AUTO FEVER more than six times, tried to speak to the owner but no luck he was always in a meeting or to busy to see me or just left when i arrive, i have spoken to the accounts department which apologized dearly for any inconvenience and they promised me by Friday and on Friday they promised me a EFT will be done Monday the 13th December 2010 when they open first thing. Hell yeah and it is wednesday already and no money. So i suggest you guys watch out when you really need to do business with them as I wouldnt recommend it AT ALL. To me it is totally un-acceptable doing business like this. I feel i have to warn you so you dont get treated the same way so watch out. I hate people doing funny business like this and i am out R3500 with a company that gets mentioned in all the forums ive been too even got the number on this forum. Even in the news paper so people trust them to get what they paid for or the cash money returned when you pass them. They didn't even return my old radiator as they promised.
I think i should see a lawyer and crank them so everyone can see how they operate, fast to take the cash but slow to refund when they cant help.
Is there any other sites where one can complain and make the public aware of deals like these.
Did i phone in to get a quote and confirm availability - yes i did.
Did i pay for the spares in cash up front - yes i did.
Did i phone in a visit them more than 3 times the first week and enquired about the spare part - yes i did.
Did they promise me my money back more than two weeks ago after they saw they under quoted me and couldn't supply me the radiator and keep to the agreement that they would refund me - NO THEY DIDN'T.
DID i complain - yes i did and NOT once did the owner want to speak to me and believe me ive been back to them more than six times and i was just given a new date and excuses why i could not be paid there and then.
SO IM REALLY PISSED OFF - I WANT MY MONEY BACK.
