SAP SRM Consultant
Business is specifically looking at the follwoing Skills:
Functional implementation of the Contracts Management solution of SAP SRM
Process engineering Blueprinting Functional Design Testing of the solution Change Management Golive
Post Go Live support Bulding of BW reports
The Process Consultant would be accountable for interaction with various business/product owners for needs analysis on processes within Shared Services to assist on “as is” assessments and provide recommendations on the “to be” processes. This would incorporate facilitating, designing and documenting the process with the appropriate governance being followed in conjunction with Business. The role would also include managing projects and assisting in key operational projects that drive improvements for the business.
Accountability: Business Process: 50%
· Coordinate with aligned functional group to ensure compliance with process management standards
· Develop and practice reporting (through dashboard) to timely reflect the process compliance health
· Interact with product and process owners? conduct business process needs analysis to understand the requirements, inputs, handoffs and outputs of the process.
· Facilitate process design workshops with participants from the processing areas and the process owners. Where required map the processes using the bank's approved mapping standards. This includes facilitating, designing and documenting process decomposition diagrams and defining and documenting business processes and procedure guides to cover the total life cycle of the product or service covered.
· Evaluate existing process maps to ensure that all regulatory, compliance, SarbanesOxley and operational risk control elements are incorporated and highlighted.
· Obtain approval from business process owners on the final products before publishing on the Business Process Repository on the Employee Portal and ensure circulars are published where relevant before changes effective. Ensure indexing in accordance with the and Shared Services Africa value chain.
· Support process owners assess the risk and potential impact of any process changes requested from a systems, control and operational risk perspective. Highlight the risks to the process owners. Provide consultation where systems designs need to be altered in order to integrate the business solution and highlight to the process owners.
· When required, interact with the Business Risk Officer or Management Assurance to ensure that process changes meet control requirements.
· Provide consultation in the product development process by advising on the most appropriate operational processes to support the product's implementation. Interact with the impacted operations processing area to obtain their input and approval for the final product process.
· On at least a biannual basis, critically review all processes in place in the business area and identify areas for potential improvement. Obtain approval from the process owner to conduct detailed work and create recommendations for improvement. Ensure that updated processes and procedures are published and old ones removed.
· Monitor that policy or process changes are updated in all components that are published including the policy document, process maps, procedure document and supporting material including job aids and reference guides.
· Support the business process owner to repackage existing policies and procedures to meet the new standards.
· For areas aligned monitor all process, policy and procedural documentation according to Group standards, tools and supporting methodologies in support of the business unit’s service offering.
Accountability: Business Projects: 30%
· Identify process improvement opportunities in the business regarding Quality, Cost & Delivery
· Assist in implementation and execution of reengineered processes to BAU and follow through into post
· Implementation measure of success as required.
· Provide Project Management capability to setup, manage and control individual projects or workstream from large strategic projects throughout their lifecycle.
· Assist in execution of low/ medium impact performance improvement projects (incld themes coming from Pitch In) within agreed time frames.
· Supports drive change through crossfunctional teams.
· Ensure adherence to project tollgates.
· Build and maintain relationships with senior management, project team and stakeholders and secure their support to achieve project goals.
· Responsible for project stakeholder communication and management before and during the implementation
· Lead and facilitate project meetings and workshops, engaging stakeholders, subject matter experts and attendees at all levels.
· Liaison with line managers to identify bottom line and economic profit enhancement opportunities, where it relates to cost efficiencies or income enhancements.
· Deliver project objectives to achieve desired quality and impact within time period planed and within approved budget.
Accountability: Risk and Compliance: 10%
· Understand, apply and ensure adherence to the relevant governance, risk policies and compliance procedures to activities undertaken.
· Maintain ongoing completion of relevant governance and compliance training
· Provide quality control on items processed and ensure 100% quality maintained.
· Drive the benefits quantification and realization from the projects
Accountability: Ensure Team Work: 5 %
· Work closely with the other members to deliver outstanding performance with regard to the timeframes and quality.
· Contribute to an environment of mutual support by sharing knowledge with other team members.
· Perform all other duties as reasonably assigned
Accountability: Self Development: 5 %
· Maintain and continuously look for opportunities to further develop skills and knowledge base.
· Build on a sound understanding of complex organisational business structures and the implications of compliance
· Keep abreast of training initiatives for Shared Services Africa related requirements.
Experience Essential:
· Experience for 2 – 5 years with operations performance delivery, consulting or technology companies or programme / change management roles in financial / other industries
· Graduate or Engineering Degree
· Proficient in MS Office and MS Visio
· Lean or six sigma or project management qualification Preferred
· MBA from top tier institutions
· Two years’ experience in a process optimisation role
· Sixsigma black belt trained / certified
Qualifications
· NQF Level 6 (essential)
· NQF Level 7 (preferred)
Knowledge & Skills:
· Quality focused (Expert)
· Analyst & Judgement (Expert)
· Communication Skills : Verbal & Written (Expert)
· Analytical and numerical skills (Expert)
· Process reengineering methodologies (Advanced)
· Project planning (Advanced)
Competencies: (Maximum of 8 competencies)
· Deciding & Initiating Action
· Relating & Networking
· Persuading & Influencing
· Presenting & Communicating information
· Analysing
· Creating & Innovating
· Planning & Organising
· Delivering Results & meeting customer expectations
· Adapting & responding to change
· This environment demands exceptional quality, attention to detail and ensure time frames are adhered to with performance under pressure.
· Ability to deliver on a task independently
JHB - CBD
Market Related
Business is specifically looking at the follwoing Skills:
Functional implementation of the Contracts Management solution of SAP SRM
Process engineering Blueprinting Functional Design Testing of the solution Change Management Golive
Post Go Live support Bulding of BW reports
The Process Consultant would be accountable for interaction with various business/product owners for needs analysis on processes within Shared Services to assist on “as is” assessments and provide recommendations on the “to be” processes. This would incorporate facilitating, designing and documenting the process with the appropriate governance being followed in conjunction with Business. The role would also include managing projects and assisting in key operational projects that drive improvements for the business.
Accountability: Business Process: 50%
· Coordinate with aligned functional group to ensure compliance with process management standards
· Develop and practice reporting (through dashboard) to timely reflect the process compliance health
· Interact with product and process owners? conduct business process needs analysis to understand the requirements, inputs, handoffs and outputs of the process.
· Facilitate process design workshops with participants from the processing areas and the process owners. Where required map the processes using the bank's approved mapping standards. This includes facilitating, designing and documenting process decomposition diagrams and defining and documenting business processes and procedure guides to cover the total life cycle of the product or service covered.
· Evaluate existing process maps to ensure that all regulatory, compliance, SarbanesOxley and operational risk control elements are incorporated and highlighted.
· Obtain approval from business process owners on the final products before publishing on the Business Process Repository on the Employee Portal and ensure circulars are published where relevant before changes effective. Ensure indexing in accordance with the and Shared Services Africa value chain.
· Support process owners assess the risk and potential impact of any process changes requested from a systems, control and operational risk perspective. Highlight the risks to the process owners. Provide consultation where systems designs need to be altered in order to integrate the business solution and highlight to the process owners.
· When required, interact with the Business Risk Officer or Management Assurance to ensure that process changes meet control requirements.
· Provide consultation in the product development process by advising on the most appropriate operational processes to support the product's implementation. Interact with the impacted operations processing area to obtain their input and approval for the final product process.
· On at least a biannual basis, critically review all processes in place in the business area and identify areas for potential improvement. Obtain approval from the process owner to conduct detailed work and create recommendations for improvement. Ensure that updated processes and procedures are published and old ones removed.
· Monitor that policy or process changes are updated in all components that are published including the policy document, process maps, procedure document and supporting material including job aids and reference guides.
· Support the business process owner to repackage existing policies and procedures to meet the new standards.
· For areas aligned monitor all process, policy and procedural documentation according to Group standards, tools and supporting methodologies in support of the business unit’s service offering.
Accountability: Business Projects: 30%
· Identify process improvement opportunities in the business regarding Quality, Cost & Delivery
· Assist in implementation and execution of reengineered processes to BAU and follow through into post
· Implementation measure of success as required.
· Provide Project Management capability to setup, manage and control individual projects or workstream from large strategic projects throughout their lifecycle.
· Assist in execution of low/ medium impact performance improvement projects (incld themes coming from Pitch In) within agreed time frames.
· Supports drive change through crossfunctional teams.
· Ensure adherence to project tollgates.
· Build and maintain relationships with senior management, project team and stakeholders and secure their support to achieve project goals.
· Responsible for project stakeholder communication and management before and during the implementation
· Lead and facilitate project meetings and workshops, engaging stakeholders, subject matter experts and attendees at all levels.
· Liaison with line managers to identify bottom line and economic profit enhancement opportunities, where it relates to cost efficiencies or income enhancements.
· Deliver project objectives to achieve desired quality and impact within time period planed and within approved budget.
Accountability: Risk and Compliance: 10%
· Understand, apply and ensure adherence to the relevant governance, risk policies and compliance procedures to activities undertaken.
· Maintain ongoing completion of relevant governance and compliance training
· Provide quality control on items processed and ensure 100% quality maintained.
· Drive the benefits quantification and realization from the projects
Accountability: Ensure Team Work: 5 %
· Work closely with the other members to deliver outstanding performance with regard to the timeframes and quality.
· Contribute to an environment of mutual support by sharing knowledge with other team members.
· Perform all other duties as reasonably assigned
Accountability: Self Development: 5 %
· Maintain and continuously look for opportunities to further develop skills and knowledge base.
· Build on a sound understanding of complex organisational business structures and the implications of compliance
· Keep abreast of training initiatives for Shared Services Africa related requirements.
Experience Essential:
· Experience for 2 – 5 years with operations performance delivery, consulting or technology companies or programme / change management roles in financial / other industries
· Graduate or Engineering Degree
· Proficient in MS Office and MS Visio
· Lean or six sigma or project management qualification Preferred
· MBA from top tier institutions
· Two years’ experience in a process optimisation role
· Sixsigma black belt trained / certified
Qualifications
· NQF Level 6 (essential)
· NQF Level 7 (preferred)
Knowledge & Skills:
· Quality focused (Expert)
· Analyst & Judgement (Expert)
· Communication Skills : Verbal & Written (Expert)
· Analytical and numerical skills (Expert)
· Process reengineering methodologies (Advanced)
· Project planning (Advanced)
Competencies: (Maximum of 8 competencies)
· Deciding & Initiating Action
· Relating & Networking
· Persuading & Influencing
· Presenting & Communicating information
· Analysing
· Creating & Innovating
· Planning & Organising
· Delivering Results & meeting customer expectations
· Adapting & responding to change
· This environment demands exceptional quality, attention to detail and ensure time frames are adhered to with performance under pressure.
· Ability to deliver on a task independently
JHB - CBD
Market Related
