Frank330d
Member
On 12 Oktober 2012 I picked up my 2009 X5 35d from Primo Executive Motors in Edenvale. Due to them not being ready at the agreed time, I had to sit in their waiting room for nearly 4 hours (my lift already left). After 3 weeks of promises I still haven't received my registration papers and only found out in week four that the road worthy test was never done. So we agreed on a date and time and I took it back to Edenvale all the way from Pretoria. The very smooth salesman, Paolo, directed me to the test centre around the corner and I took it there myself.
After the test, the centre said that the right rear tyre is not up to standard and I need to take the car back to the dealer as they cannot issue the RWC. Once again the smooth talking Paolo said I can leave with the car and that they will sort it out. Because I had an urgent meeting back in Pretoria, I deceided to leave, knowing very well that they basically want to bribe the centre in giving them the RWC. Now, nearly 8 weeks after I picked up the car, I still don't have a licence disc or RWC.
To top it all, I got a flat with that very same tyre on Saturday, the day before I went on holiday (with a caravan!). I had it replaced the same day, but the people at HiQ were quite shocked with regards to the condition of the tyre.
I will contact Primo again, but first I would like to know: should they tell me that the RWC and license disc was issued, who can I contact, because I see this as a serious case of fraud and a total disregard for the whole idea of road worthiness. I know that I will definately inform Wesbank, as the finance was done through them, so they are a major stakeholder.
Your input will be much appreciated!
After the test, the centre said that the right rear tyre is not up to standard and I need to take the car back to the dealer as they cannot issue the RWC. Once again the smooth talking Paolo said I can leave with the car and that they will sort it out. Because I had an urgent meeting back in Pretoria, I deceided to leave, knowing very well that they basically want to bribe the centre in giving them the RWC. Now, nearly 8 weeks after I picked up the car, I still don't have a licence disc or RWC.
To top it all, I got a flat with that very same tyre on Saturday, the day before I went on holiday (with a caravan!). I had it replaced the same day, but the people at HiQ were quite shocked with regards to the condition of the tyre.
I will contact Primo again, but first I would like to know: should they tell me that the RWC and license disc was issued, who can I contact, because I see this as a serious case of fraud and a total disregard for the whole idea of road worthiness. I know that I will definately inform Wesbank, as the finance was done through them, so they are a major stakeholder.
Your input will be much appreciated!
